Weekly Deputy Report: 27 October – 2 November 2017

The stats for this report are taken from the weekly Help Scout reports and, as such, only reflect the activity inside Help Scout. While this covers the majority of our community work and interaction, it excludes a few things: most WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. mentorship discussions, all WordCamp application processing, and any interactions in SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. (Office Hours, general chatter, answering questions, etc.) – those are all handled on other platforms.

Here are the stats for this past week (27 October – 2 November 2017):

This week we sent 118 emails and helped 72 individuals. Of those, 46 of the tickets were successfully resolved.

The deputies who handled those tickets in Help Scout this week are:

@andreamiddleton
@camikaos
@courtneypk
@thewebprincess
@francina
@hardeepasrani
@hlashbrooke
@iandunn
@psykro
@remediosgraphic
@_dorsvenabili

A huge thank you to all of these individuals for their hard work in supporting the WordPress community this week!

#deputies #report

Weekly Deputy Report: 13 – 19 October 2017

The stats for this report are taken from the weekly Help Scout reports and, as such, only reflect the activity inside Help Scout. While this covers the majority of our community work and interaction, it excludes a few things: most WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. mentorship discussions, all WordCamp application processing, and any interactions in SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. (Office Hours, general chatter, answering questions, etc.) – those are all handled on other platforms.

Here are the stats for this past week (13 – 19 October 2017):

This week we sent 141 emails and helped 96 individuals. Of those, 64 of the tickets were successfully resolved.

The deputies who handled those tickets in Help Scout this week are:

@adityakane
@gounder
@andreamiddleton
@camikaos
@coreymckrill
@courtneypk
@thewebprincess
@hardeepasrani
@hlashbrooke
@jimtrue
@psykro
@kcristiano
@mayukojpn
@roseapplemedia
@mikeyarce
@petya
@remediosgraphic
@_dorsvenabili

A huge thank you to all of these individuals for their hard work in supporting the WordPress community this week!

#deputies #report

Weekly Deputy Report: 6 – 12 October 2017

The stats for this report are taken from the weekly Help Scout reports and, as such, only reflect the activity inside Help Scout. While this covers the majority of our community work and interaction, it excludes a few things: most WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. mentorship discussions, all WordCamp application processing, and any interactions in SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. (Office Hours, general chatter, answering questions, etc.) – those are all handled on other platforms.

Here are the stats for this past week (6 – 12 October 2017):

This week we sent 162 emails and helped 106 individuals. Of those, 74 of the tickets were successfully resolved.

The deputies who handled those tickets in Help Scout this week are:

@adityakane
@wpaleks
@andreamiddleton
@camikaos
@courtneypk
@hlashbrooke
@psykro
@kcristiano
@roseapplemedia
@remediosgraphic
@_dorsvenabili

A huge thank you to all of these individuals for their hard work in supporting the WordPress community this week!

#deputies #report

Weekly Deputy Report: 22 – 28 September 2017

The stats for this report are taken from the weekly Help Scout reports and, as such, only reflect the activity inside Help Scout. While this covers the majority of our community work and interaction, it excludes a few things: most WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. mentorship discussions, all WordCamp application processing, and any interactions in SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. (Office Hours, general chatter, answering questions, etc.) – those are all handled on other platforms.

Here are the stats for this past week (22 – 28 September 2017):

This week we sent 165 emails and helped 89 individuals. Of those, 74 of the tickets were successfully resolved.

The deputies who handled those tickets in Help Scout this week are:

@adityakane
@wpaleks
@andreamiddleton
@camikaos
@coreymckrill
@courtneypk
@hardeepasrani
@hlashbrooke
@jimtrue
@psykro
@kcristiano
@laryswan
@mayukojpn
@petya
@remediosgraphic
@_dorsvenabili

A huge thank you to all of these individuals for their hard work in supporting the WordPress community this week!

#deputies #report

Weekly Deputy Report: 15 – 21 September 2017

The stats for this report are taken from the weekly Help Scout reports and, as such, only reflect the activity inside Help Scout. While this covers the majority of our community work and interaction, it excludes a few things: most WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. mentorship discussions, all WordCamp application processing, and any interactions in SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. (Office Hours, general chatter, answering questions, etc.) – those are all handled on other platforms.

Here are the stats for this past week (15 – 21 September 2017):

This week we sent 104 emails and helped 66 individuals. Of those, 48 of the tickets were successfully resolved.

The deputies who handled those tickets in Help Scout this week are:

@adityakane
@andreamiddleton
@camikaos
@coreymckrill
@courtneypk
@hlashbrooke
@jerrysarcastic
@psykro
@chanthaboune
@kcristiano
@laryswan
@leogopal
@enigmaweb
@mariaojob
@imnok
@remediosgraphic
@_dorsvenabili

A huge thank you to all of these individuals for their hard work in supporting the WordPress community this week – especially some of the new names in there!

#deputies #report

Weekly Deputy Report: 1-7 September 2017

The stats for this report are taken from the weekly Help Scout reports and, as such, only reflect the activity inside Help Scout. While this covers the majority of our community work and interaction, it excludes a few things: most WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. mentorship discussions, all WordCamp application processing, and any interactions in SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. (Office Hours, general chatter, answering questions, etc.) – those are all handled on other platforms.

Here are the stats for this past week (1-7 September 2017):

This week we sent 172 emails and helped 101 individuals. Of those, 62 of the tickets were successfully resolved.

The deputies who handled those tickets in Help Scout this week are:

@adityakane
@wpaleks
@andreamiddleton
@andrescifuentesr
@camikaos
@coreymckrill
@courtneypk
@hardeepasrani
@hlashbrooke
@psykro
@leogopal
@mariaojob
@mayukojpn
@roseapplemedia
@mikeyarce
@remediosgraphic
@_dorsvenabili

A huge thank you to all of these individuals for their hard work in supporting the WordPress community this week!

#deputies #report

Weekly Deputy Report: 25 – 31 August 2017

The stats for this report are taken from the weekly Help Scout reports and, as such, only reflect the activity inside Help Scout. While this covers the majority of our community work and interaction, it excludes a few things: most WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. mentorship discussions, all WordCamp application processing, and any interactions in SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. (Office Hours, general chatter, answering questions, etc.) – those are all handled on other platforms.

Here are the stats for this past week (25 – 31 August 2017):

This week we sent 171 emails and helped 114 individuals. Of those, 53 of the tickets were successfully resolved.

The deputies who handled those tickets in Help Scout this week are:

@adityakane
@gounder
@andreamiddleton
@camikaos
@carl-alberto
@yaycheryl
@coreymckrill
@courtneypk
@drebbitsweb
@hlashbrooke
@psykro
@roseapplemedia
@mikeyarce
@petya
@_dorsvenabili
@sheriebeth

A huge thank you to all of these individuals for their hard work in supporting the WordPress community this week!

#deputies #report

Weekly Deputy Report: 18 – 24 August 2017

My apologies – I meant to publish this on Friday, but didn’t get round to it!

The stats for this report are taken from the weekly Help Scout reports and, as such, only reflect the activity inside Help Scout. While this covers the majority of our community work and interaction, it excludes a few things: most WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. mentorship discussions, all WordCamp application processing, and any interactions in SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. (Office Hours, general chatter, answering questions, etc.) – those are all handled on other platforms.

Here are the stats for this past week (18 – 24 August 2017):

This week we sent 192 emails and helped 124 individuals. Of those, 65 of the tickets were successfully resolved.

The deputies who handled those tickets in Help Scout this week are:

@adityakane
@andreamiddleton
@camikaos
@carl-alberto
@yaycheryl
@coreymckrill
@courtneypk
@drebbitsweb
@hlashbrooke
@psykro
@chanthaboune
@enigmaweb
@roseapplemedia
@mikeyarce
@petya
@defries
@_dorsvenabili
@sheriebeth

A huge thank you to all of these individuals for their hard work in supporting the WordPress community this week!

#deputies #report

Weekly Deputy Report: 11 – 17 August 2017

The stats for this report are taken from the weekly Help Scout reports and, as such, only reflect the activity inside Help Scout. While this covers the majority of our community work and interaction, it excludes a few things: most WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. mentorship discussions, all WordCamp application processing, and any interactions in SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. (Office Hours, general chatter, answering questions, etc.) – those are all handled on other platforms.

Here are the stats for this past week (11 – 17 August 2017):

This week we sent 122 emails and helped 68 individuals. Of those, 53 of the tickets were successfully resolved.

The deputies who handled those tickets in Help Scout this week are:

@myselfkhayer
@adityakane
@andreamiddleton
@camikaos
@yaycheryl
@coreymckrill
@courtneypk
@francina
@hlashbrooke
@jimtrue
@psykro
@enigmaweb
@roseapplemedia
@petya
@_dorsvenabili
@sheriebeth

A huge thank you to all of these individuals for their hard work in supporting the WordPress community this week!

#deputies #report

Weekly Deputy Report: 4 – 10 August 2017

We’re starting a new weekly report on this blog today to share with the world all the work that our Community Deputies have done over the past 7 days (Friday through Thursday). This report will serve two purposes:

1. It will publicly show how busy the team has been over the past week.
2. It gives us a place to publicly thank the Community Deputies for their hard work.

The stats for these reports will be taken from the weekly Help Scout reports and, as such, will only reflect the activity inside Help Scout. While this covers most of our community interaction, it will exclude most WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. mentorship discussions, all WordCamp application processing, and any interactions in SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. (Office Hours, general chatter, answering questions, etc.).

So, without further ado, here are the stats for this past week (4 – 10 August 2017):

This week we sent 132 emails and helped 81 individuals. Of those, 65 of the tickets were successfully resolved.

The deputies who handled those tickets in Help Scout this week are:

@courtneypk
@camikaos
@hlashbrooke
@andreamiddleton
@_dorsvenabili
@enigmaweb
@francina
@myselfkhayer
@psykro
@yaycheryl
@kcristiano
@bph
@carl-alberto
@sheriebeth

A huge thank you to all of these individuals for their hard work in supporting the WordPress community this week!

#deputies #report