Community Team Slack Channels

Hi all,

I want to propose that we rename #outreach to #community-team and follow CoreCore Core is the set of software required to run WordPress. The Core Development Team builds WordPress. and MetaMeta Meta is a term that refers to the inside workings of a group. For us, this is the team that works on internal WordPress sites like WordCamp Central and Make WordPress. in their sub team channel naming convention which for the Community team would be #community-usage.

For example, the events room would be renamed to #community-events. The way slackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. works means that any channel name changes will not effect or kick anyone out of any room they are currently a part of, just that they will see the name has changed.

Part of the reason why is because many people who are looking for the community team do not look or realise we are in #outreach. This includes a core committer who i would label as an advance Slack user. In fact, when I told them the community team uses #outreach for our community channel their response was

Oh, that’s what that channel is
Weird
I’d expect #community and #community-usage
#events I can see potentially being different
But #outreach I always thought was like for engagement with the wider community
Kinda like #marketing

They also pointed out that when searching for a channel, people automatically search for community and get a response of No match found. Did you spell it correctly?

Screenshot of the result when you type Community into the Slack channel search. It responds with No match found. Did you spell it correctly?

I have also noticed that the #outreach gets messages regarding people doing outreach for their products. Although not often, the mistake is understandable considering what the channel is called. Back when WordPress.orgWordPress.org The community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. https://wordpress.org/ took to Slack, we were called #community – but many people thought it was a water-cooler location for anyone to have a natter. This was the reasoning behind the switch to #outreach. Instead, I would like to propose we call it #community-team which makes it clear that the channel is for the Community team.

The other reason why I would like to propose these changes is because I’ve been trying to get into updating the handbook, but it’s a really boring process to do on your own and talking about it in #events or #outreach, the conversation gets lost in all the other conversations that are happening in there.

I think that the Core team and the Meta team’s use of #team-thing has meant that conversations are kept focused on the channel topic. It allows for people to only follow conversations that they are interested in and helps with the timezone issue where we have people across the world wanting to follow one particular topic.

At a minimum i can in vision the following channels

It could be extended to – if people feel like it could be helpful to WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. mentors #community-mentors – a support location for people mentoring WordCamps in a similar vein to the forum support for the moderators.

And later maybe #community-deputies – a support location for people who are doing deputy work in a similar vein to #community-mentors. It would also give a clearer view of what it is that deputies do for anyone wanting to join the deputy program as they can see the things deputies discuss and talk about.

All these channels will still be accessible to everyone so there is no issue with transparency.

I would love to hear your thoughts about this.

Jenny

#deputies

Notes from Community Team Chat | July 7, 2016

We held the monthly Community Team Chat yesterday (July 7, 2016) at 19:00 UTC in #outreach on the Making WordPress SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/.. You can view the full Slack logs here (Slack account required to view).

Mentorship Programme

@brandondove gave a report on the current status of the WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. mentorship programme (Slack logs):

  • 29 total mentors (17 active, 4 maxed out, 8 inactive)
  • 37 camps actively being mentored
  • 9 camps that need mentors

In general the mentorship programme is working well and being very effective. Given that the number of active WordCamps fluctuates over the course of the year, there are times of the year when we do not have enough mentors and times when we do. Right now we do not have enough to cover all of the camps that need them.

WordCamps

@camikaos reported on the status of WordCamps at the moment (Slack logs):

  • 5 camps needing vetting
  • 2 camps needing orientation
  • 34 camps in the pre-planning stage
  • 49 camps scheduled
  • 37 camps closed in 2016 so far

Given that some of those camps are for 2017, we’ll be looking at around 115 camps in total for 2016.

WCEU Contributor DayContributor Day Contributor Days are standalone days, frequently held before or after WordCamps but they can also happen at any time. They are events where people get together to work on various areas of https://make.wordpress.org/ There are many teams that people can participate in, each with a different focus. https://2017.us.wordcamp.org/contributor-day/ https://make.wordpress.org/support/handbook/getting-started/getting-started-at-a-contributor-day/.

@miss_jwo gave some feedback about what the Community achieved at the WordCamp Europe Contributor Day on July 26, 2016 (Slack logs):

  • @camikaos and @chanthaboune lead a workshop on WordCamps and Meetups
  • @kcristiano and @camikaos led a Q&A session
  • Testing sessions were held for new WordCamp organisers using WordCamp.org
  • A number of people worked on improving the handbooks

Meetups

@chanthaboune gave an update on Meetups (Slack logs):

  • We have 305 total meetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through https://www.meetup.com/. A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on meetup.com will help you find options in your area. groups (97,130 members)
  • 21 new groups created in the last month
  • 28 applications received in the last month
  • 0 groups closed in the last month
  • 63.2% groups are outside the US
  • 36.7% groups in the US
  • We average ~350 events a month

She noted that we have not been sending out the monthly emails to meetup groups around the world and some discussion was had about possibly making those email quarterly instead of attempting to do them monthly.

Miscellaneous

@chanthaboune had a few miscellaneous items at the end of the meeting (Slack logs):

  • We are in the process of moving our P2P2 P2 or O2 is the term people use to refer to the Make WordPress blog. It can be found at https://make.wordpress.org/. to an O2P2 P2 or O2 is the term people use to refer to the Make WordPress blog. It can be found at https://make.wordpress.org/. (much like the Meta blog has already). Everything will continues to work as it should, but it’s worth mentioning.
  • The team at WordCamp CentralWordCamp Central Website for all WordCamp activities globally. https://central.wordcamp.org includes a list of upcoming and past camp with links to each. has grown with the addition of @courtneypk and @hlashbrooke – this means we have more effective coverage across most time zones.

Remember that these monthly Community team chats are on The first Thursday of every month at 19:00 UTC in #outreach on Slack. Have a look at the sidebarSidebar A sidebar in WordPress is referred to a widget-ready area used by WordPress themes to display information that is not a part of the main content. It is not always a vertical column on the side. It can be a horizontal rectangle below or above the content area, footer, header, or any where in the theme. of this P2 for other meeting & office hours times.

#agenda, #debriefs, #events-2, #meeting, #meetups-2, #mentorship-programs, #report, #team-chat

WordCamp Europe Contributor Day – Community Team Plans

With WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. Europe quickly coming up, I would like to do a call out for anyone coming to the Contributor DayContributor Day Contributor Days are standalone days, frequently held before or after WordCamps but they can also happen at any time. They are events where people get together to work on various areas of https://make.wordpress.org/ There are many teams that people can participate in, each with a different focus. https://2017.us.wordcamp.org/contributor-day/ https://make.wordpress.org/support/handbook/getting-started/getting-started-at-a-contributor-day/. and can lead one of the following groups/ sub groups to please comment below.

We have had p2 call out, a chat on Slack where we reviewed the p2 results and have grouped the following things as items for the Community team to concentrate on.

  1. Community Documentation

    This would include, but not limited to:

    • Internationalising the handbook as required to give better support for non North American events and/ or organisers whose primary language is not English.
    • Translating the WordCamp Organising Handbook into different languages (and to find at least 2 contributors per translation to subscribe them to the make/comm blog for updating changes)
    • Work on the Contributor Day handbook
    • Work on the Meet Up Handbook
    • Set up a single location for community team documentation such as flyers, wappus and any other material

    Call for community help:

    We need as many people as possible. People with any of the following will be great:

    • Anyone who likes reading
    • Experience in organising a WordCamp
    • Experience in organising a local meet up as part of the chapter program or as a independent
    • People who enjoy writing/ checking spelling mistakes/ grammar etc.

    Please have your own laptop for this.

  2. Organiser Orientations

    Note for WordCamp and Meet Up organisers:

    If you are thinking or have already submitted a meet up or WordCamp application, please let us know. We will try and do as many orientations as possible during the Contributor Day.

    Call for deputies help:

    We’ll need a minimum of 2 deputies :

    • Group orientations for people interested in moving their meet up group to the WordPress chapter account.
    • Group orientations for people interested in organizing a WordCamp, to give folks an idea of the process and what’s expected.
  3. Community Support Desk

    Note for WordCamp, Meet Up organisers and everyone in our Community:

    Have a question about organising a WordCamp, meet up, about the Chapter program or the community team?  Got an issue you would like help on? Have a issue or pain point when you are organising community events for your local community? We’re here to listen and help!

    This is where we invite every one from the community regardless of your background to find the help you need.

    Call for deputies help

    We did this last year and it was really beneficial. It also enabled local community organisers to share their pain points of working with the guidelines which you rarely hear them talk about otherwise.

    It would be good to have a minimum of two deputies on this roll at any given time.

  4. Community Deputy Training

    For those interested in becoming a community deputies and are mentoring WordCamp organisers.

    Call for new deputies:

    Please comment that you would like to be mentored at the WordCamp Europe Contributor Day.

If you do have any other ideas of things that you would like the Community to team to do during WordCamp Europe Contributor Day and it doesn’t fit into one of these groups, please let us know in the comments below.

#community-management, #events-2, #meetups-2, #training-workshops, #wceu-contributorday, #wordcamps

Switching PayPal accounts for CampTix registration on March 1

Heads up! On March 1, we’re going to change the PayPal account that’s connected to CampTix from the account owned by the WordPress Foundation to an account owned by the Foundation’s subsidiary, WordPress Community Support, PBC.

Since we have already talked to PayPal about making this switch, they know to expect high volume on this new account, and we don’t anticipate any issues with payment processing for WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. tickets. If you notice issues with ticket purchasing, please notify us in wordpress.slack.com in the #meta-wordcamp channel, and we’ll investigate.

This change will, unfortunately, break self-serve refunds for folks who have purchased tickets in the past 2 months. We’re going to handle those refunds manually. This will be inconvenient, but we think the hassle is worth the benefit of creating a clean financial break with the Foundation for ticket revenue.

Self-serve refunds, if a WordCamp has them turned on, will still be functional through February 29.

After March 1, 2016, if you are contacted by an attendee requesting a refund for a ticket purchased between 1/1/2016 and 3/1/2016, please email support@wordcamp.org with the following info:

Purchaser’s name:
Purchaser’s email address:
PayPal Transaction ID for the ticket purchase:
Date of the ticket purchase:
Date of the event:

As long as the ticket purchase happened between between 1/1/2016 and 3/1/2016 and the refund request came in before the event, we will refund the ticket within a week of receiving the email to support@wordcamp.org. We’ll probably do refunds in batches on a weekly basis.

Again, this change won’t happen for another couple of weeks, but we wanted to let you know about it with some advance notice. 🙂 Got a question? Ask in the comments!

#community-management, #events-2, #wordcamps

Global Sponsorship update for mid-January

Curious about what companies have signed on as global sponsors for 2016? Here’s a list of confirmed sponsors, which I’ve broken up by region, for ease of reference.

As we receive payment for each sponsorship (all the confirmed sponsors were invoiced between Jan 7 and today), either I or @kcristiano will add these sponsors (with updated descriptions) to the website of each active 2016 WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. and then send that informative intro email to each sponsor for each active WordCamp on the schedule in their region.

Western region (the Americas):

Gold sponsors: Bluehost, Jetpack, WooCommerce
Silver sponsors: GoDaddy, Pantheon
Bronze sponsors: DreamHost, WPML, Plesk

Eastern region (Europe, Africa, Asia Pacific):

Gold sponsors: Jetpack, WooCommerce
Silver sponsors: Bluehost, GoDaddy
Bronze sponsors: WPML

I’m updating the planning handbook documentation with the updated info as well. Got questions? Ask ’em in the comments!

#events-2, #global-sponsors

Stickers for Community Events

We currently ship WordPress stickers (supplied by Sticker Giant) and buttons (supplied by Busy Beaver Button Co.) to every WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more., and to every meetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through https://www.meetup.com/. A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on meetup.com will help you find options in your area. group that requests them. (If your meetup would like to request a swag pack, just <a href=”mailto:support@wordcamp.org?Subject=Swag%20request” target=”_top”>send us an email</a>.) In an effort to bring more of these activities into the public eye, I’m posting the pricing we’ve been given by Sticker Giant for a sticker re-order.

We generally order a large quantity of stickers twice a year and ask Sticker Giant to divide them into small packs of 250 for WordCamps as well as some smaller packs of 50 for meetups. An order of 20,000 stickers will yield 70 WordCamp packs and 50 meetup packs.

The pricing of the diversity stickers is higher because of how many colors are on the sticker — rainbows have lots of colors — and it’s a 4-color process rather than screen printing because screen printing all those colors would be more expensive still.

I’ll be ordering 20,000 stickers today and sending them to our shipping fulfiller asap so we can get them shipped to community organizers! Yay swag!

Kwik-Ship Decals – Screen Printed
Q1075897
Product #: 22102
Stock: White Vinyl
Size: 1 x 1
Shape: Circle
Ink(s): 1 (6 color ways)
PMS 1665, PMS 7468, Black
Finish: Individual stickers with split paper backing
Ink choices: http://www.stickergiant.com/ink-options-b
Minimum quantity of 125
10000 Stickers: $959.96 – 10% discount = $863.97 ~ $0.086 each
15000 Stickers: $1359.50 – 10% discount = $1223.55 ~ $0.082 each
20000 Stickers: $1419.00 – 10% discount = $1277.10 ~ $0.063 each

Kwik-Ship Decals – Screen Printed
Q1075897B
Product #: 22302
Stock: White Vinyl
Size: 2 x 2
Shape: Circle
Ink(s): 1 (6 color ways)
PMS 1665, PMS 7468, BlackFinish: Individual stickers with split paper backing
Ink choices: http://www.stickergiant.com/ink-options-b
Minimum quantity of 125
10000 Decals: $973.40 – 10% discount = $876.06 ~ $0.088 each
15000 Decals: $1359.50 – 10% discount = $1223.55 ~ $0.082 each
20000 Decals: $1419.00 – 10% discount = $1277.10 ~ $0.064 each

4 Color Process Outdoor Decals
Q1075897C
(Diversity Stickers)
Product #: 49902
Stock: White Vinyl
Size: 1 x 1
Shape: Circle
Ink(s): CMYK
Finish: Individual stickers with split paper backing
Ink choices: http://www.stickergiant.com/ink-options-b
Minimum quantity of 125
10000 Decals: $1582.80 – 10% discount = $1424.52 ~ $0.142 each
15000 Decals: $1717.00 – 10% discount = $1545.30 ~ $0.103 each
20000 Decals: $1851.00 – 10% discount = $1665.90 ~ $0.084 each

Note: We’re not looking for a new sticker supplier at this time. Sticker Giant very kindly donates stickers to most/all WordCamps that request them, and we’re happy to give them our business. We’re also not looking at any new sticker designs just yet, but if you’re interested in donating some design time to making WordPress community events fantastic-er (which might include sticker design down the road), then let us know by commenting here: https://make.wordpress.org/community/2015/06/10/designers-for-community-stuff/

#events-2, #meetups-2, #swag, #wordcamps

I’ve been approached by a couple of people…

I’ve been approached by a couple of people who want to apply for their city to host WCUS, and there is some confusion about what the application is actually for, and what is required. I want to share those questions here so that we can all be on the same page.

Q. Is there a Dream Team post in the making, or is the expectation that the local team would be the organizers?

WCUS has been compared to WCEU, and the city host survey was in part based on the one WCEU did. But, WCEU put out a call for people to apply to be on the organizing team at the same time, so experienced organizers from all over Europe would make up a pan-Europe organizing team. There has been no such post for WCUS, but will there be?

Thoughts: If it’s really WCUS (or North America), then we ought to follow WCEU’s example and have a pan-US organizing team. Local teams would obviously provide an important on the ground role, and would probably have at least one person on the dream team, but having one group of people shift so completely from a local focus to one that is significantly broader seems awkward (and it makes me think that could hurt their meetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through https://www.meetup.com/. A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on meetup.com will help you find options in your area. in the short-term, since all the organizers would be focused on WCUS). A dream team would take advantage of multiple points of view, offer more opportunity for diversity, and ensure that WCSUS doesn’t turn out to be just “WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. [City] with fewer local speakers.”

Q. How much research is expected around budgets, dates, etc? There was almost no criteria to go by.

This is pretty big. We all know how long it takes for WC organizers to research venues and services and vendors to come up with their budgets. If this survey is just to get to a short list of potential cities, after which additional research and/or budgeting could be done, it seems like we need to provide more parameters. Having people call a dozen potential venues and get available dates without even an inkling of a desired date range or blackout dates seems like a lot of people might be wasting their time.

Could we shift some of the wording so it’s clear around when we’re looking to have this event, how many breakout rooms are desired, etc? WCEU includes this type of information in their city call, and it has been successful. If a whole team has to spend a month researching and writing all the potential combinations, that means a) that’s a month they’re not focused on their meetup group, and b) they’re going to give us way more information than is useful. If we give some parameters and are clear about how much or how little information is desired, then apples can be compared to apples for a speedier review process. Getting to a short list faster means people can spend meaningful time digging deeper instead of potentially wasting a month of people’s time.

Also, the sample budget that is provided with the application is a full WC budget, not just a sheet for listing venue costs. Why do we have people doing a budget for tshirts and stuff at this point? Shouldn’t we have them just be focused on the venue/lodging opportunities? I’m mostly concerned that we are asking for way more work than is needed to get to the first decision stage, and it will both slow down the decision and burn up our local organizers’ time.

Any and all clarification greatly appreciated! cc @camikaos and @matt

#events-2, #wcus

Community Chat and Office Hours Today!

A reminder that Community Chat is coming up at 19:00 UTC.

And at 20:00 UTC you can join Josepha and I for office hours. Today’s topics are WordCamps and Finances. We have no formal agenda but will be hanging out in #events if you have any questions.

#agenda, #community-management, #meeting

Office Hours Today!

A reminder to the Community that Cami and I have office hours today starting at 20:00 UTC in the #events channel on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/.. We will be discussing Meetups and Volunteering, so stop by if you have any questions about those topics!

For more information on this and other meeting times, check out the sidebar and the Welcome box on https://make.wordpress.org/community/.

<edit>
I should mention that there is no formal agenda. We will be available to answer any questions you have, but will not be posing questions on our own. 🙂
</edit>

Community chat reminder

Happy 2015!! Tomorrow is the first community chat of 2015 at 19:00 hours UTC in the #events channel of SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/.. It will be an update extravaganza! If you’re leading a team come ready to give us all an update.

#agenda, #community-management, #meeting, #team-chat