Weekly Deputy Report: 10 – 16 November 2017

The stats for this report are taken from the weekly Help Scout reports and, as such, only reflect the activity inside Help Scout. While this covers the majority of our community work and interaction, it excludes a few things: most WordCamp mentorship discussions, all WordCamp application processing, and any interactions in Slack (Office Hours, general chatter, answering questions, etc.) – those are all handled on other platforms.

Here are the stats for this past week (10 – 16 November 2017):

This week we sent 156 emails and helped 89 individuals. Of those, 50 of the tickets were successfully resolved.

The deputies who handled those tickets in Help Scout this week are:

@remediosgraphic
@courtneypk
@hlashbrooke
@_dorsvenabili
@andreamiddleton
@enigmaweb
@psykro
@roseapplemedia
@thewebprincess
@hardeepasrani
@coreymckrill
@00sleepy
@mayukojpn
@kcristiano
@iandunn
@myselfkhayer

A huge thank you to all of these individuals for their hard work in supporting the WordPress community this week!

#deputies #report

Weekly Deputy Report: 3 – 9 November 2017

The stats for this report are taken from the weekly Help Scout reports and, as such, only reflect the activity inside Help Scout. While this covers the majority of our community work and interaction, it excludes a few things: most WordCamp mentorship discussions, all WordCamp application processing, and any interactions in Slack (Office Hours, general chatter, answering questions, etc.) – those are all handled on other platforms.

Here are the stats for this past week (3 – 9 November 2017):

This week we sent 102 emails and helped 75 individuals. Of those, 41 of the tickets were successfully resolved.

The deputies who handled those tickets in Help Scout this week are:

@myselfkhayer
@andreamiddleton
@camikaos
@courtneypk
@thewebprincess
@hardeepasrani
@hlashbrooke
@iandunn
@psykro
@kcristiano
@enigmaweb
@roseapplemedia
@remediosgraphic
@_dorsvenabili
@sheriebeth

A huge thank you to all of these individuals for their hard work in supporting the WordPress community this week!

#deputies #report

Discussion: Micro-regional WordCamps

After an extensive community discussion involving community members from all over the world, we put together some guidelines for the situations where regional WordCamps will be approved. These guidelines have been accepted and are the working basis for any regional WordCamp application that we receive. Recently, however, we have received applications for two WordCamps that we would call “micro-regional” as they comprise more than one city/town, but they are all in very close proximity to each other. There are special circumstances here that make these applications different to the average regional WordCamp, which is what we would like to discuss here.

What do the applications entail?

As we have two separate applications here, I’m going to explain the requests in a single instance using cities named Alpha, Beta and Gamma.

The WordCamp application is for WordCamp Beta, even though Beta does not have its own meetup group. The organisers of the WordCamp will come from the Alpha and Gamma communities, as all three cities are within 30 minutes of each other. In some cases, the Alpha community has held meetup events in Beta as well as Gamma, as these cities are so close together that travelling between them is fairly trivial. Beta was chosen for the WordCamp location as it is more central and also less costly than Alpha and Gamma.

Why do we need to discuss this?

A long-standing rule for all WordCamps is that we only ever host a WordCamp in a city that has an active and healthy meetup group. This is to ensure that the WordCamp has the support and longevity that it needs to keep its momentum going. The applications that we’re looking at here are both for WordCamps to be hosted in cities that do not have their own active meetup groups. On the other hand, they are deeply connected to their neighbouring cities that do have meetup groups, not just by proximity, but also by the fact that they have shared event locations (and even event organisers) in the past.

So, what do you think? Is the concern of the host city not having its own meetup group mitigated by the fact that the surrounding groups are so connected to them? We’d love to get some opinions on this from the community and deputies, so please weigh in with your thoughts in the comments.

As both of these camps need to get going with their pre-planning, I’m going to set the deadline for concluding this discussion at next week Friday (17 November) at 10:00 UTC. At that point I’ll summarise the discussion and we can decide on the way forward.

#deputies, #feedback

Weekly Deputy Report: 27 October – 2 November 2017

The stats for this report are taken from the weekly Help Scout reports and, as such, only reflect the activity inside Help Scout. While this covers the majority of our community work and interaction, it excludes a few things: most WordCamp mentorship discussions, all WordCamp application processing, and any interactions in Slack (Office Hours, general chatter, answering questions, etc.) – those are all handled on other platforms.

Here are the stats for this past week (27 October – 2 November 2017):

This week we sent 118 emails and helped 72 individuals. Of those, 46 of the tickets were successfully resolved.

The deputies who handled those tickets in Help Scout this week are:

@andreamiddleton
@camikaos
@courtneypk
@thewebprincess
@francina
@hardeepasrani
@hlashbrooke
@iandunn
@psykro
@remediosgraphic
@_dorsvenabili

A huge thank you to all of these individuals for their hard work in supporting the WordPress community this week!

#deputies #report

Weekly Deputy Report: 13 – 19 October 2017

The stats for this report are taken from the weekly Help Scout reports and, as such, only reflect the activity inside Help Scout. While this covers the majority of our community work and interaction, it excludes a few things: most WordCamp mentorship discussions, all WordCamp application processing, and any interactions in Slack (Office Hours, general chatter, answering questions, etc.) – those are all handled on other platforms.

Here are the stats for this past week (13 – 19 October 2017):

This week we sent 141 emails and helped 96 individuals. Of those, 64 of the tickets were successfully resolved.

The deputies who handled those tickets in Help Scout this week are:

@adityakane
@gounder
@andreamiddleton
@camikaos
@coreymckrill
@courtneypk
@thewebprincess
@hardeepasrani
@hlashbrooke
@jimtrue
@psykro
@kcristiano
@mayukojpn
@roseapplemedia
@mikeyarce
@petya
@remediosgraphic
@_dorsvenabili

A huge thank you to all of these individuals for their hard work in supporting the WordPress community this week!

#deputies #report

Weekly Deputy Report: 6 – 12 October 2017

The stats for this report are taken from the weekly Help Scout reports and, as such, only reflect the activity inside Help Scout. While this covers the majority of our community work and interaction, it excludes a few things: most WordCamp mentorship discussions, all WordCamp application processing, and any interactions in Slack (Office Hours, general chatter, answering questions, etc.) – those are all handled on other platforms.

Here are the stats for this past week (6 – 12 October 2017):

This week we sent 162 emails and helped 106 individuals. Of those, 74 of the tickets were successfully resolved.

The deputies who handled those tickets in Help Scout this week are:

@adityakane
@wpaleks
@andreamiddleton
@camikaos
@courtneypk
@hlashbrooke
@psykro
@kcristiano
@roseapplemedia
@remediosgraphic
@_dorsvenabili

A huge thank you to all of these individuals for their hard work in supporting the WordPress community this week!

#deputies #report

Weekly Deputy Report: 22 – 28 September 2017

The stats for this report are taken from the weekly Help Scout reports and, as such, only reflect the activity inside Help Scout. While this covers the majority of our community work and interaction, it excludes a few things: most WordCamp mentorship discussions, all WordCamp application processing, and any interactions in Slack (Office Hours, general chatter, answering questions, etc.) – those are all handled on other platforms.

Here are the stats for this past week (22 – 28 September 2017):

This week we sent 165 emails and helped 89 individuals. Of those, 74 of the tickets were successfully resolved.

The deputies who handled those tickets in Help Scout this week are:

@adityakane
@wpaleks
@andreamiddleton
@camikaos
@coreymckrill
@courtneypk
@hardeepasrani
@hlashbrooke
@jimtrue
@psykro
@kcristiano
@laryswan
@mayukojpn
@petya
@remediosgraphic
@_dorsvenabili

A huge thank you to all of these individuals for their hard work in supporting the WordPress community this week!

#deputies #report

Weekly Deputy Report: 15 – 21 September 2017

The stats for this report are taken from the weekly Help Scout reports and, as such, only reflect the activity inside Help Scout. While this covers the majority of our community work and interaction, it excludes a few things: most WordCamp mentorship discussions, all WordCamp application processing, and any interactions in Slack (Office Hours, general chatter, answering questions, etc.) – those are all handled on other platforms.

Here are the stats for this past week (15 – 21 September 2017):

This week we sent 104 emails and helped 66 individuals. Of those, 48 of the tickets were successfully resolved.

The deputies who handled those tickets in Help Scout this week are:

@adityakane
@andreamiddleton
@camikaos
@coreymckrill
@courtneypk
@hlashbrooke
@jerrysarcastic
@psykro
@chanthaboune
@kcristiano
@laryswan
@leogopal
@enigmaweb
@mariaojob
@imnok
@remediosgraphic
@_dorsvenabili

A huge thank you to all of these individuals for their hard work in supporting the WordPress community this week – especially some of the new names in there!

#deputies #report

Weekly Deputy Report: 1-7 September 2017

The stats for this report are taken from the weekly Help Scout reports and, as such, only reflect the activity inside Help Scout. While this covers the majority of our community work and interaction, it excludes a few things: most WordCamp mentorship discussions, all WordCamp application processing, and any interactions in Slack (Office Hours, general chatter, answering questions, etc.) – those are all handled on other platforms.

Here are the stats for this past week (1-7 September 2017):

This week we sent 172 emails and helped 101 individuals. Of those, 62 of the tickets were successfully resolved.

The deputies who handled those tickets in Help Scout this week are:

@adityakane
@wpaleks
@andreamiddleton
@andrescifuentesr
@camikaos
@coreymckrill
@courtneypk
@hardeepasrani
@hlashbrooke
@psykro
@leogopal
@mariaojob
@mayukojpn
@roseapplemedia
@mikeyarce
@remediosgraphic
@_dorsvenabili

A huge thank you to all of these individuals for their hard work in supporting the WordPress community this week!

#deputies #report

Weekly Deputy Report: 25 – 31 August 2017

The stats for this report are taken from the weekly Help Scout reports and, as such, only reflect the activity inside Help Scout. While this covers the majority of our community work and interaction, it excludes a few things: most WordCamp mentorship discussions, all WordCamp application processing, and any interactions in Slack (Office Hours, general chatter, answering questions, etc.) – those are all handled on other platforms.

Here are the stats for this past week (25 – 31 August 2017):

This week we sent 171 emails and helped 114 individuals. Of those, 53 of the tickets were successfully resolved.

The deputies who handled those tickets in Help Scout this week are:

@adityakane
@gounder
@andreamiddleton
@camikaos
@carl-alberto
@yaycheryl
@coreymckrill
@courtneypk
@drebbitsweb
@hlashbrooke
@psykro
@roseapplemedia
@mikeyarce
@petya
@_dorsvenabili
@sheriebeth

A huge thank you to all of these individuals for their hard work in supporting the WordPress community this week!

#deputies #report