Changes in WordCamp and Meetup Application tracker

WordCamp.org has a tool for Community Deputies to track WordCamps and Meetups. Few changes to this tool have been made lately based on this request for feedback. I thought to share what has changed before those changes cause confusion. The technical side can be found from Github.

Field for swag notes has been removed from Meetups

This field wasn’t that great to follow on when and what swag has been sent to Meetups, so it got removed. All existing swag notes were migrated to log section and all new swag notes should be added as a private note. This way we know who and when did something related to swag.

“Already a meetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through https://www.meetup.com/. A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on meetup.com will help you find options in your area.” field has been removed

Same information is already visible on original application and this field wasn’t really updated after the application was received.

“Original application” section improved

Previously original application showed just a dump of data in raw format. The new improved section shows the data in a clean table like layout, so it’s easier to read.

Private note field got bigger

While doing application vetting or leaving a longer private note, it was frustrating to write it down to a little text field. That’s why the field for writing down the vetting or other notes got bigger. At the same time, the field was moved almost to the top of the editing screen so deputies can leave their notes faster when needed.

Thanks to @casiepa, @iandunn, @ryelle and @_dorsvenabili for providing the feedback on these changes!

#applications, #improving-wordcamp-org, #meetup-applications, #meta-wordcamp, #wordcamp-central, #wordcamp-org

The Learn WordPress discussion leader application is here!

After much brainstorming, reflection, and discussion we’ll be adding non-synchronous workshops to our inspirational and educational content in addition to the online meetups and events we’ve all grown accustomed to over the past several months. This exciting new effort is explained and discussed in greater detail in a recent post.

Later this month we’ll begin releasing new pre-recorded content aimed at educating and engaging both new and longterm WordPress users. While the content itself is sure to be fantastic, it’s just the starting point. Once the workshop content has been made available and community members and users have watched and learned from it, we will launch a discussion group, or series of discussion groups, to greater explore the content of each workshop.

Monday, I announced the application to submit Learn WordPress workshops. Yesterday, I announced the application to review submitted workshops. Today I’m excited to share with you the application to be a workshop discussion leader.

Continue reading

#applications, #learn-wordpress, #workshops

Request for feedback: Revising application tracker back-end

Some time ago during a conversation with the WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. MetaMeta Meta is a term that refers to the inside workings of a group. For us, this is the team that works on internal WordPress sites like WordCamp Central and Make WordPress. team, we found that it would be wise to revise WordCamp and MeetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through https://www.meetup.com/. A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on meetup.com will help you find options in your area. application tracker back-end.

The goal is to identify which features or fields are not used anymore, if there’s a need for new features and what features or processed would need improvements.

Application trackers are heavily used by Community Team Deputies and making the user experience as good as it’s reasonably possible, will hopefully ease and speed up the use of tracker. Improving the trackers can free up some time used to update Meetup and WordCamp information, allowing deputies to focus on the most important thing – helping the event organizers in worldwide WordPress Community.

After comments and ideas on improving the tracker are gathered, I will review those and write a follow-up proposal with concrete proposals and actionable tasks. After those tasks are reviewed, approved ones will be moved to WordPress.org Github issue tracker and I commit to work on those (help is always welcome!)

Please share your thoughts and ideas before 2020-05-04.

#applications

Prioritizing Applications

There’s a post-holiday backlog of applications for WCs (and meetups, but mostly WCs). We could use more superdeputy hands to pitch in with getting people approved, and I’d love it if we could super-prioritize any application that is hoping to do their event before April 1st, since they have the least time. If there are any WCs you’ve been talking with that are happening but are not confirmed because of a straggling budget review, etc, let’s prioritize getting those nailed down as well so their events can be on the official schedule. Thanks!

#applications, #wordcamps

WordCamp Applications — Let's clear that backlog!

Hey folks! We have a backlog of about 15 WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. applications that needs clearing. @chanthaboune‘s idea, which I love, was to pair up trained deputies with those who are still training/expressed interest in learning a specific part of the process and then giving out groups of applications by timezone to tackle.

If you are experienced at interviewing/orienting WordCamp applicants, please let us know if you’d have time to lead a group orientation at any of the below times/dates (or suggest a time/date). @adityakane @brandondove @kcristiano @karenalma — if you’re open, we’d love your help!

If you are a deputy interested in observing a WordCamp interview/orientation for training purposes, could you please *also* let us know if you’re available to observe a group orientation at any of these times/dates (or suggest a time/date)?

Suggested times/dates (most of the applications are from Europe):

Friday, November 20 at 16:00 UTC — Andrea leading
Monday, November 23 at 15:00 UTC
Tuesday, November 24 at 17:00 UTC
Wednesday, November 25 at 23:00 UTC
Thursday, November 26 at 18:00 UTC (This is a holiday in the US.) — Edit: @_dorsvenabili will lead a Spanish-language orientation with Andrea observing, if the Spanish-language applicants can attend.)
Friday, November 27 at 16:00 UTC (This day is also frequently observed as a US holiday.)

Once we’ve identified which of these times/dates are viable for an experienced deputy to run an orientation, we can then reply to each application with the available times and get them scheduled!

I know we have struggled with group interviews/orientations in the past. I think, considering the backlog, it’s worth trying again, but if you see something in an application that makes you think that a one-on-one conversation might be best, please leave that in a Note on the application in SupportPress.

Also relevant, ICYMI, we have an updated script for WordCamp orientations here: https://make.wordpress.org/community/handbook/community-deputy-handbook/wordcamp-program-basics/wordcamp-organizer-script/

We’re providing a script not because we expect people to read off a script during the orientation, but because we have found that providing scripts helps everyone understand the context around the information we’re asking you to convey. 🙂 If you would like to add to or change the script, or have questions about the script, please let me know in slackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. or wherever. 🙂

#applications, #wordcamps

Communication Tagging

****NOTE: Andrea wrote a post about tags and beat me to the publish button by one minute. I’m publishing this anyway because it addresses more than one thing and has shorter tag suggestions. People can comment on either post and we’ll collate responses.****

One of the things we need to do prior to getting the new deputies rolled into the day to day work is to agree on a better system of triage. Using tags to identify what’s needed on a supportpress ticket is analogous to using tags on coreCore Core is the set of software required to run WordPress. The Core Development Team builds WordPress. tickets to indicate what’s needed.

Consider a core tracTrac Trac is the place where contributors create issues for bugs or feature requests much like GitHub.https://core.trac.wordpress.org/. ticket. It has:

  • a component like “widgets”
  • a priority like “normal” or “high” (how important is this compared to other things we have to do)
  • a severity like “normal” or “high” (are things broken/at a standstill until this is dealt with, or is just something we should do)
  • a milestone (this release? a future release? we haven’t decided yet?)
  • an assigned person that will take responsibility
  • keywords that indicate what needs to happen next, like “needs-patch,” needs-testing,” or “2nd opinion”

I propose that in supportpress, we start tagging with components, priority, assigned person, and keywords instead of the current methed of tagging with people’s names. As we distribute tasks this will make it easier for people to find the tickets they need to address.

Component: Tags that would make sense here are probably the part that we need to think about the most, but to start, I’d suggest payment, swag, application, budget, sponsors, speakers, venue, and insurance to start.

Priority/Severity: I suggest we only have one tag around this, urgent, intended to call up things that have an extremely time-sensitive nature (based on shipping times, payment deadline, WC happening that weekend, etc).

Keywords: What needs to happen. needs-review, needs-vetting, vetted, etc. This area is where the most work needs to be done to identify the states of an issue.

Suggestions for more or different tags welcome.

#applications, #community-management, #process, #supportpress, #tagging