When an attendee purchases a WordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. ticket and specifies they have either an accessibility Accessibility (commonly shortened to a11y) refers to the design of products, devices, services, or environments for people with disabilities. The concept of accessible design ensures both “direct access” (i.e. unassisted) and “indirect access” meaning compatibility with a person’s assistive technology (for example, computer screen readers). (https://en.wikipedia.org/wiki/Accessibility) accommodation or a life-threatening allergy, emails about each situation are sent to the WordCamp lead organizer, the WordCamp city address, and WordCamp Central Website for all WordCamp activities globally. https://central.wordcamp.org includes a list of upcoming and past camp with links to each. support address. These emails alert the organizers to reach out to the attendee and inquire about the nature of their situation. The emails to WordCamp support are asking a Community Deputy Community Program Supporters (formerly Deputies) are a team of people worldwide who review WordCamp and Meetup applications, interview lead organizers, and keep things moving at WordCamp Central. Find more about program supporters in our Program Supporter Handbook. to follow-up with the organizers to ensure they are reaching out to the attendee.
This proposal replaces the manual step of emailing the attendee with an automated email.
New email messages
The new email messages would be sent at the same time as the other three automated emails described above. The email(s) to the attendee should be from the WordCamp’s city address and BCC the city address. Below is proposed text that might be used to ask the attendee for details.
Hi <first-name>, we're happy to see that you'll be joining us for WordCamp <city>!
You noted on your ticket form that you have accessibility accommodation that we should be aware of. Would you be able to provide additional detail and anything related that we should be informed about so that we can be sure you can fully participate?
Thanks!
WordCamp <city>
Hi <first-name>, we're happy to see that you'll be joining us for WordCamp <city>!
You noted on your ticket form that you have a life-threatening allergy that we should be aware of. Would you be able to provide additional detail and anything related that we should be informed about so that we can be sure that we're providing a safe environment?
Thanks!
WordCamp <city>
Create two new Email Templates
There are currently 7 email templates found in a WordCamp site under Tickets > Setup > E-mail Templates. The text above could be configured as new email templates so the WordCamp organizers can add details about the current state about their venue or catering.
Updating existing emails and handbooks
The current automated emails to the lead organizer, city address, and WordCamp Central support should be updated to indicate an automated email has been sent to the attendee.
These handbook pages should also be updated to indicate an automatic email is sent to the attendee.
- https://make.wordpress.org/community/handbook/wordcamp-organizer/first-steps/inclusive-and-welcoming-events/#requests-for-special-accommodations
- https://make.wordpress.org/community/handbook/wordcamp-organizer/planning-details/selling-tickets/life-threatening-allergies/
Questions
- Are you for or against automating these emails?
- Would you make changes to the email message body?
- Are you for or against adding these as email templates?
I’d like to get feedback on this by January 14, 2022.
#accessibility, #allergy, #attendees