Payment Intermission: 1-7 October 2018

The Automattic sponsored staff members of the Global Community Team, who routinely handle WPCS banking, will be at a company offsite meeting from 1-5 October 2018. During this time we’ll stop WordCamp and Meetup vendor payments, reimbursements, and sponsor payment attribution.

If you’ll need to pay for goods or services at the start of October, please submit all requests no later than Friday, 28 September 2018 at 16:00 UTC.

Payment requests submitted after that time will not likely be processed until Tuesday, 9 October 2018. Sponsor invoices paid during 1-7 October 2018 won’t be marked paid until 8 October 2018.

If you have an urgent payment request that must be handled that week, but did not submit your request prior to 28 September, please reach out to @kcristiano or @adityakane on Slack.

Deputies, mentors, and community members will still be available by email at support@wordcamp.org or on Slack in the #community-events channel as usual.

Normal vendor payment and sponsorship attributions scheduled will resume Tuesday, 9 October 2018, though it may take us a day or two to get fully caught up.

#payments #afk #wordcamps #meetups

Global Community Team Limited Availability Next Week

Hi folks! Please note that the following people on the global community team will have limited availability from January 21 through January 26:
@dorsvenabili
@andreamiddleton
@camikaos
@chanthaboune
@coreymckrill
@courtneypk
@iandunn

Payments and income attribution will continue at their normal schedule but response times in email and slack may be delayed.

Remember that many of the global community team deputies will still be hanging around in #community-events on Slack so if you need help, that will be the best place to ask any questions.

I’d also like to take this opportunity to make a call for deputies to volunteer to cover the following Office Hours shifts in #community-events:

  • Monday January 22 at 22:00 UTC
  • Tuesday January 23 at 9:00 UTC
  • Wednesday January at 24 22:00 UTC
  • ThursdayJanuary 25 at 9:00 UTC

If you can cover one of those shifts please let us know in comments.

We’ll be back to our normal schedule on Monday, January 29!

 

#deputies, #afk

Winter Break AFK and Payment Intermission

The members of the Global Community Team who routinely handle WordPress Community Support’s banking will be on winter break from 23 December 2017 to 2 January 2018. During this time we’ll halt WordCamp and Meetup vendor payments, reimbursements, and sponsor payment attribution. If you need to pay for goods or services in December, please submit all requests no later than 17:00 UTC on Friday, 22 December 2017. Payment requests submitted after that time will not likely be processed until after Wednesday, January 3, 2018. Sponsor invoices paid during this intermission won’t be marked paid until 3 January.

Please note that many other deputies are taking time off around the end of the year so there will also likely be delays in application vetting, budget reviews, email responses, etc.

Some deputies, mentors, and community members will still be available by email at support@wordcamp.org or on Slack in the #community-events channel.

Our regular schedule will resume Wednesday, 3 January, 2018 although it may take us a day or two to get fully caught up.

Best wishes to everyone for 2018!

#afk

Payment Interruption 23 November

Thursday, 23 November is Thanksgiving Day in the United States, which is a federal holiday. This means that US banks are closed, and payments will not be processed that day.

Please also note that some US-based members of the Global Community Team will be AFK or with limited availability on 23–24 November, but many global team members will still be available! Deputies and mentors will still be hanging around in the community-events channel on Slack so if you need help, that will be the best place to ask any questions during that time.

We’ll be back to our normal schedule on Monday, November 27!

#afk

US Bank Holiday 10 November

Hi, folks!

Please note that Friday, 10 November is when the United States observes Veterans Day, which is a federal holiday. This means that US banks are closed, and payments will not be processed that day.

Some US-based members of the Global Community Team will be AFK or with limited availability that day, but many global team members will still be available! Deputies and mentors will still be hanging around in the community-events channel on Slack so if you need help, that will be the best place to ask any questions during that time.

We’ll be back to our normal schedule on Monday, November 13!

#afk

Payment Intermission September 11-18

The Automattic sponsored staff members of the Global Community Team, who routinely handle WPCS banking, will be at a company offsite September 11-18. During this time we’ll halt WordCamp and Meetup vendor payments, reimbursements, and sponsor payment attribution. If you’ll need to pay for goods or services in mid-September, please submit all requests no later than 9am Pacific Friday, September 8, 2017. Payment requests submitted after that time will not likely be processed until Tuesday, September 19, 2017. Sponsor invoices paid September 11-18 won’t be marked paid until September 19.

If you have an urgent payment request that must be handled that week, but did not submit your request prior to September 8, please reach out to @kcristiano. He can be found on slack “@kcristiano“.

Deputies, mentors, and community members will still be available by email at support@wordcamp.org or on Slack in the #community-events channel.

Normal vendor payment and sponsorship attributions scheduled will resume Tuesday, September 19, 2017 though it may take us a day or two to get fully caught up.

#payments #afk #wordcamps #meetups-2

US Bank Holiday 4 July

Hi, folks! Please note that Tuesday, 4 July is US Independence Day, which is a federal holiday in the US. This means that US banks are closed, and payments will not be processed that day.

Some US-based members of the Global Community Team will be AFK or with limited availability that day, but many global team members will still be available! Deputies and mentors will still be hanging around in the community-events channel on Slack so if you need help, that will be the best place to ask any questions during that time. We’ll be back to our normal schedule on Wednesday, July 5!

#afk

US Holiday AFK 29 May

Howdy folks! Please note that Monday, 29 May is Memorial Day, which is a federal holiday in the US. This means that US banks are closed, and payments will not be processed that day.

Many US-based members of the Global Community Team will be AFK or with limited availability that day, but many outside the US will still be available! Deputies and mentors will still be hanging around in #community-events on Slack so if you need help, that will be the best place to ask any questions during that time. We’ll be back to our normal schedule on May 30!

#afk

Global Community Team Limited Availability Next Week

Hi folks! Please note that the following people on the global community team will have limited availability from January 30 through February 3:
@_dorsvenabili
@andreamiddleton
@camikaos
@chanthaboune
@coreymckrill
@courtneypk
@hlashbrooke
@iandunn

If you have any payments that need to arrive in the next week, we suggest that you submit your payment request as soon as possible since payments may be slightly delayed.

Remember that many of the global community team deputies will still be hanging around in #community-events on Slack so if you need help, that will be the best place to ask any questions.

We’ll be back to our normal schedule on Monday, February 6!

#afk

Winter Holiday Coverage

With the winter holidays upon us, most full-time community team folks will be taking some time off. For the last two weeks of the year (19–31 December), we’ll have limited coverage to help with most things that come up.

Payments will not be made between 24 Dec 2016 and 4 Jan 2017. If you have any payments that need to arrive in that timeline, please submit your payment request as soon as possible. Please note that US Banks are closed on 25 Dec and 1 Jan, which can additionally slow payments.

Responses to applications and email to support@wordcamp.org will be slow during this time. If you have a question or request which needs answering before the end of the year, please let us know as soon as possible!

If you’re a deputy who has some extra time and you’d like to help out, either stop by the #community-team channel in Slack or head right into SupportPress.

We’ll be back to normal schedules the first week of 2017. Cheers!

#afk