Incident Reporting

We are currently updating the names of our contributor roles throughout our resources. The new role names are Community Team Event SupporterEvent Supporter Event Supporter (formerly Mentor) is someone who has already organised a WordCamp and has time to meet with their assigned mentee every 2 weeks, they talk over where they should be in their timeline, help them to identify their issues, and also identify solutions for their issues. (formerly MentorEvent Supporter Event Supporter (formerly Mentor) is someone who has already organised a WordCamp and has time to meet with their assigned mentee every 2 weeks, they talk over where they should be in their timeline, help them to identify their issues, and also identify solutions for their issues.), Community Team Program SupporterProgram Supporter Community Program Supporters (formerly Deputies) are a team of people worldwide who review WordCamp and Meetup applications, interview lead organizers, and keep things moving at WordCamp Central. Find more about program supporters in our Program Supporter Handbook. (formerly DeputyProgram Supporter Community Program Supporters (formerly Deputies) are a team of people worldwide who review WordCamp and Meetup applications, interview lead organizers, and keep things moving at WordCamp Central. Find more about program supporters in our Program Supporter Handbook.), and Program ManagerProgram Manager Program Managers (formerly Super Deputies) are Program Supporters who can perform extra tasks on WordCamp.org like creating new sites and publishing WordCamps to the schedule. (formerly Super DeputyProgram Manager Program Managers (formerly Super Deputies) are Program Supporters who can perform extra tasks on WordCamp.org like creating new sites and publishing WordCamps to the schedule.).

To report a code of conductCode of Conduct “A code of conduct is a set of rules outlining the norms, rules, and responsibilities or proper practices of an individual party.” - Wikipedia-related issue, email report@wordcamp.org. Emails sent to this address will go to a private mailbox, visible only to members of the WordPress incident response team.

A stand-alone Incident Reporting form is also available, so that attendees and community members can feel comfortable reporting issues that come up with their local community organizers.

If the incident response team receives a report that looks like it could be handled locally — for example, between attendees at a WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. — a member of the incident response team will get in touch with local community organizers to offer assistance.

If the report is about a community organizer, then we’ll reach out to the concerned parties and work to resolve the situation.

If the report is about behavior that didn’t happen at an “official” WordPress event (which is to say, a chapter meetupMeetup Meetup groups are locally-organized groups that get together for face-to-face events on a regular basis (commonly once a month). Learn more about Meetups in our Meetup Organizer Handbook. event, WordCamp, or other event organized as part of the off WordPress community events program), we’ll request permission to pass the report along to the team it involves or to the WordPress Executive Director, Josepha Haden Chomphosy.

Currently, the people who have access to this private mailbox are Josepha Haden Chomphosy, Angela Jin, Aditya Kane, Hari Shanker, Rocío Valdivia, Julia Golomb, Kevin Cristiano, Megan Rose, Cate DeRosia, and Timi Wahalahti. (Updated: 2022-08-19)

The incident response team tries to respond to all reports within 72 hours of receiving the report. Resolving the issue reported may take as long as 2-3 months, depending on the nature of the issue.

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