Camera Kit Send/Return Process

To send and return WordPress FoundationWordPress Foundation The WordPress Foundation is a charitable organization founded by Matt Mullenweg to further the mission of the WordPress open source project: to democratize publishing through Open Source, GPL software. Find more on camera kits, follow the process below.

You can always search for messages tagged with “camera-kit” in HelpScout for past examples.


Assign the ticket to Timi Wahalahti (sippis).

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To handle this, you have to have permission to send swag.

  1. Log into Swag Store.
  2. Visit and fill out the information.
  3. Let the requester know shipment has been arranged.

In the case the return label is missing or incorrect:

  1. Send a message to our vendor (example) with the sender’s information.
  2. They will email the label to ther sender.

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The process is the same as the U.S. one, except it will be shipped via DHL, not FedEx.

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