Camera Kit Send/Return Process

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We are currently updating the names of our contributor roles throughout our resources. The new role names are Community Team Event SupporterEvent Supporter Event Supporter (formerly Mentor) is someone who has already organised a WordCamp and has time to meet with their assigned mentee every 2 weeks, they talk over where they should be in their timeline, help them to identify their issues, and also identify solutions for their issues. (formerly MentorEvent Supporter Event Supporter (formerly Mentor) is someone who has already organised a WordCamp and has time to meet with their assigned mentee every 2 weeks, they talk over where they should be in their timeline, help them to identify their issues, and also identify solutions for their issues.), Community Team Program SupporterProgram Supporter Community Program Supporters (formerly Deputies) are a team of people worldwide who review WordCamp and Meetup applications, interview lead organizers, and keep things moving at WordCamp Central. Find more about program supporters in our Program Supporter Handbook. (formerly DeputyProgram Supporter Community Program Supporters (formerly Deputies) are a team of people worldwide who review WordCamp and Meetup applications, interview lead organizers, and keep things moving at WordCamp Central. Find more about program supporters in our Program Supporter Handbook.), and Program ManagerProgram Manager Program Managers (formerly Super Deputies) are Program Supporters who can perform extra tasks on WordCamp.org like creating new sites and publishing WordCamps to the schedule. (formerly Super DeputyProgram Manager Program Managers (formerly Super Deputies) are Program Supporters who can perform extra tasks on WordCamp.org like creating new sites and publishing WordCamps to the schedule.).

Sending camera kits to a WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. is a part of the Community Team Help Scout triage and is handled by Community team contributors with swag shipping permissions. To send and return WordPress FoundationWordPress Foundation The WordPress Foundation is a charitable organization founded by Matt Mullenweg to further the mission of the WordPress open source project: to democratize publishing through Open Source, GPL software. Find more on wordpressfoundation.org. camera kits, follow the process below.

You can always search for messages tagged with “camera-kit” in HelpScout for past examples.

Europe

Assign the ticket to Timi Wahalahti (@sippis).

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U.S.

To handle this, you have to have permission to send swag.

  1. Log into Swag Store.
  2. Visit https://mercantile.wordpress.org/product/camera-kits/ and fill out the information.
  3. Let the requester know shipment has been arranged.

To send camera kits from a WordCamp that has just been completed to another one within the US, we can create a label for the shipment. The camera kits will be shipped via FedEx.

  1. Send a message to support@wordcamp.org with the sender’s information, destination, and total weight of the camera kits.
  2. Send the label to the sender.
  3. Ask the Program Managers if you need further assistance.

Please use the same process if the return label is missing or incorrect.

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Canada

The process is the same as in the U.S. However, since we cannot create labels for shipping packages within or from Canada, the camera kits need to be taken to the nearest FedEx outlet or arranged to be picked up. You will need to provide the following account number #2022-4289-5. If FedEx requires any confirmation, please call Nick Hamze at 1.605.254.3058.

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