Welcome! This is the home of the Make Community Team for the WordPress open sourceOpen SourceOpen Source denotes software for which the original source code is made freely available and may be redistributed and modified. Open Source **must be** delivered via a licensing model, see GPL. project!
This team helps the community with official events like:
Discuss: Here we have policy debates, project announcements and status reports. Everyone is welcome to comment on posts and join the discussion.
Plan: Want to organize a meetupMeetupMeetup groups are locally-organized groups that get together for face-to-face events on a regular basis (commonly once a month). Learn more about Meetups in our Meetup Organizer Handbook. in your community? Excited to host a WordCampWordCampWordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more.? Check out one of our handbooks to get started.
Assist: Participate in the Meetup Reactivation project, apply to be a Community DeputyDeputyCommunity Deputies are a team of people all over the world who review WordCamp and Meetup applications, interview lead organizers, and generally keep things moving at WordCamp Central. Find more about deputies in our Community Deputy Handbook., or help out as a WordCamp MentorMentorSomeone who has already organised a WordCamp and has time to meet with their assigned mentee every 2 weeks, they talk over where they should be in their timeline, help them to identify their issues, and also identify solutions for their issues..
Discover: Any skill level can find a way to be involved in our Team Projects.
Office HoursOffice HoursDefined times when the Global Community Team are in the #community-events Slack channel. If there is anything you would like to discuss – you do not need to inform them in advance.You are very welcome to drop into any of the Community Team Slack channels at any time. are held on Slack in #community-events
TagTagTag is one of the pre-defined taxonomies in WordPress. Users can add tags to their WordPress posts along with categories. However, while a category may cover a broad range of topics, tags are smaller in scope and focused to specific topics. Think of them as keywords used for topics discussed in a particular post. these with wordcamp, the name of the city, and allergy. Forward the email to the organizing team (CITYNAME@wordcamp.org) with the Predefined Reply called “Life Threatening Allergy Forward”.
These emails are auto-generated when a WordCampWordCampWordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. site is created. Their subject lines are usually:
So you’ve booked your WordCamp venue… Now what?
Meet your Global Community Sponsors
WordCamp CITYNAME community sponsorship introduction
Tag these with wordcamp, and the name of the city. If the email relates to sponsors, addsponsor. No need to assign to anyone, just tag the tickets and close them.
If the subject line reads “Does WordCamp CITYNAME need to be added to QBO”, add theQBO tag and leave the ticket active and unassigned.
Any developer-related questions that you cannot answer yourself can be tagged meta, then assigned to a developer (i.e., Corey or Ian). Then you can send the Predefined Reply “Response to Developer/MetaMetaMeta is a term that refers to the inside workings of a group. For us, this is the team that works on internal WordPress sites like WordCamp Central and Make WordPress. questions” to the organizer.
If you receive a complaint about email scrapers from a WordCamp attendee, reply to let them know that we will warn the scraper. To the scraper, send the Email Scraping response saved reply. The WordCamp CentralWordCamp CentralWebsite for all WordCamp activities globally. https://central.wordcamp.org includes a list of upcoming and past camp with links to each. legal team will take care of the case from there.
Any tickets from Let’s Encrypt should be tagged meta and ssl. Then, look at the subject line to determine what to do next. If you’re unsure about what to do, or something seems wrong, please notify a developer so they can look into it.
“Let’s Encrypt staging environmentStaging EnvironmentA staging environment is a non-production copy of your site. This is a private place to build the site -- design, copy, and code -- until your client approves it for production or live. Sometimes used in addition to, or as a Development Environment. certificate expiry”
These messages should contain this line: “[ Note: This message is from the Let’s Encrypt staging environment. It likely is not relevant to any live web site. ]”
If they do, then it’s safe to close the ticket
If they don’t, then please notify a developer.
“Let’s Encrypt certificate expiration notice”
Sometimes these are safe to ignore, but other times there can be an urgent problem that the developers need to know about. It’s important to look closely to figure out which of the situations is true for each message.
If you ever see more than 3 of these in a given month, please notify a developer just to be safe.
Each message should list the domain names that are expiring, e.g. 2016.city.wordcamp.org. If there are multiple domain names listed, you’ll need to check each one.
If the domain is for a site that was renamed (e.g., 2016.city.wordcamp.org was renamed to 2017.city.wordcamp.org because the event was delayed), and the domain is for the old year (e.g., 2016) rather than the new year (e.g., 2017), then it’s ok to close the ticket. If the ticket is about the new year, then please notify a developer immediately.
If the domain is for a testing site (e.g., something like ian-test.wordcamp.org), you can just close it.
If the domain is a normal site that is currently available (like central.wordcamp.org, 2015.us.wordcamp.org, 2013.london.wordcamp.org, etc), then please notify a developer immediately.
All other subject lines
Please let a developer know immediately because it could be an urgent problem.
If there are other organizers, use “MEETUPMeetupMeetup groups are locally-organized groups that get together for face-to-face events on a regular basis (commonly once a month). Learn more about Meetups in our Meetup Organizer Handbook.: Organizer step-down (there are other organizers)” saved reply.
If the only one organizer of the group would like to step down, ask if there is someone they recommend as a new organizer. If that doesn’t work out, try to talk to the local community.
These emails should be tagged with needs-venue-vetting, city-name, application and venue. We only support financially by paying the venue for those Meetup groups which are official in the Meetup chapter program and in any case, we can’t ever approve an application that implies more than $5 per person/event (or similar depending on the cost of living of the country based on the McDonalds Big Mac index). Please leave these applications to be vetted by experienced deputiesDeputyCommunity Deputies are a team of people all over the world who review WordCamp and Meetup applications, interview lead organizers, and generally keep things moving at WordCamp Central. Find more about deputies in our Community Deputy Handbook., or in case you want to vet them, here are some suggestions:
We need to vet the venue(s) proposed, not the person (because the lead organizer has been vetted already when joined the chapter)
Was one of the organizers who submitted the Meetup Venue Approval Request?
Has the organizer already asked the whole group if they can suggest a new venue?
Is the venue proposed under $5/person/event and is it the price on the average for the city/area?
Can you find better locations/prices looking for them on google?
After vetting this kind of application, tag them second-opinion and ask an experienced deputyDeputyCommunity Deputies are a team of people all over the world who review WordCamp and Meetup applications, interview lead organizers, and generally keep things moving at WordCamp Central. Find more about deputies in our Community Deputy Handbook. to review it. Thanks!
If the ticket has the subject line like “Does WordCamp CITYNAME need a mentorMentorSomeone who has already organised a WordCamp and has time to meet with their assigned mentee every 2 weeks, they talk over where they should be in their timeline, help them to identify their issues, and also identify solutions for their issues.?” or “WordCamps without a mentor”, tag these with wordcamp, mentor, and the name of the city. No need to assign to anyone, since @brandondove receives an email copy. Go ahead and close these ticket(s) after tagging.
WordPress FoundationWordPress FoundationThe WordPress Foundation is a charitable organization founded by Matt Mullenweg to further the mission of the WordPress open source project: to democratize publishing through Open Source, GPL software. Find more on wordpressfoundation.org. uses Open Collective for processing do_action funds. If you see any other Open Collective emails you aren’t sure about, ask other deputies.
“XXX wants to be hosted by WordPress Foundation”: A new do_actiondo_actiondo_action hackathons are community-organised events that are focussed on using WordPress to give deserving charitable organisations their own online presence. Learn more on doaction.org. event may be requesting to be approved as a sponsored event. Follow the instruction on the note added by an automated workflow “Open Collective Host Request”.
“Expense paid for XXX”: This usuall meany a do_action organizer is requesting a reimbursement of an expense. Follow the instruction on the note added by the “Open Collective Expense Review Needed” workflow.
“Open Collective New Expense Approved on XXX”: This means it is ready to be paid. With “Open Collective New Expense Approved” workflow, it gets assigned to our finance wranglerWranglerSomeone, usually a person part of event organizing team, who looks after certain things like budget or sponsors..
These emails are auto-generated when a WordCamp reaches the date of 9 weeks before their event. If the ticket has the subject line “Ship Supplies to WordCamp CITYNAME”, tag these with wordcamp, swag, needs-swag, and the name of the city. No need to assign to anyone, a deputy that ships swag should pick these up based on the tags.
These emails should be forwarded to the organizing team of the specific WordCamp to handle. Use the forwarding method outlined below (“WordCamp-specific emails”) with the Saved Reply called “WORDCAMP: Forward refund request to organizers”.
Emails that are addressed to a specific WordCamp city’s organizing team should be forwarded to the team in question. Common questions to specific cities are about schedule, venue, tickets, refunds, etc.
To forward a ticket via email, simply select “Forward” from the “More Actions” menu:
It is usually safe to assume CITYNAME@wordcamp.org is the best email address to forward to, but you may also want to CC the lead organizer’s email address as well.