Help Scout

In Help Scout, you will find a queue of emails sent to (or any email address set to forward to

Requesting HelpScout Access

Active community deputies should reach out to or pingPing The act of sending a very small amount of data to an end point. Ping is used in computer science to illicit a response from a target server to test it’s connection. Ping is also a term used by Slack users to @ someone or send them a direct message (DM). Users might say something along the lines of “Ping me when the meeting starts.” in the #community-team channel in SlackSlack Slack is a Collaborative Group Chat Platform The WordPress community has its own Slack Channel at to request access to our Help Scout instance.