Posting Etiquette (Where to Ask)

We are currently updating the names of our contributor roles throughout our resources. The new role names are Community Team Event SupporterEvent Supporter Event Supporter (formerly Mentor) is someone who has already organised a WordCamp and has time to meet with their assigned mentee every 2 weeks, they talk over where they should be in their timeline, help them to identify their issues, and also identify solutions for their issues. (formerly MentorEvent Supporter Event Supporter (formerly Mentor) is someone who has already organised a WordCamp and has time to meet with their assigned mentee every 2 weeks, they talk over where they should be in their timeline, help them to identify their issues, and also identify solutions for their issues.), Community Team Program SupporterProgram Supporter Community Program Supporters (formerly Deputies) are a team of people worldwide who review WordCamp and Meetup applications, interview lead organizers, and keep things moving at WordCamp Central. Find more about program supporters in our Program Supporter Handbook. (formerly DeputyProgram Supporter Community Program Supporters (formerly Deputies) are a team of people worldwide who review WordCamp and Meetup applications, interview lead organizers, and keep things moving at WordCamp Central. Find more about program supporters in our Program Supporter Handbook.), and Program ManagerProgram Manager Program Managers (formerly Super Deputies) are Program Supporters who can perform extra tasks on WordCamp.org like creating new sites and publishing WordCamps to the schedule. (formerly Super DeputyProgram Manager Program Managers (formerly Super Deputies) are Program Supporters who can perform extra tasks on WordCamp.org like creating new sites and publishing WordCamps to the schedule.).

All community program supporters are added as authors on make.wordpress.orgWordPress.org The community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. https://wordpress.org//community. In general, posting etiquette can be described simply as, “Post to the blog if it is something all the program supporters should know (or if you are asking a question that would benefit all program supporters to know the answer), and if it is a sensitive situation, be thoughtful with your language.” Some people wonder if they are allowed to post certain things, or what things are appropriate, or which things belong on the blog vs. in SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. or Help Scout. This page is intended to answer these questions.

There is a policy I’m not sure about.

First, pop into Slack to see if anyone can answer the question. If not, post your question as a new blog post on make/community. If yes, and there is not documentation on the policy, post to make/community and summarize the policy in question as you know it and suggest we confirm this is correct and add it to the handbook. If yes, and there is already documentation that you just overlooked, no need to post about it.

There’s something odd/awkward/unpleasant going on with a specific WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. or meetupMeetup Meetup groups are locally-organized groups that get together for face-to-face events on a regular basis (commonly once a month). Learn more about Meetups in our Meetup Organizer Handbook..

When weird stuff is going on, it is a good idea for all the program supporters to know about it so no one talks at cross-purposes. These things should be included in the daily updates comments on days when you volunteer, but if it is something big that needs a decision with group backing, go ahead and write a new post about it. Be respectful but specific in the language you use to describe the issue — vague allusions will not help anyone understand what is  going on.

I want to know if a bill got paid.

Program managers have access to the payments dashboard, and can check the status there. If you have access, go ahead and check. If you do not, pingPing The act of sending a very small amount of data to an end point. Ping is used in computer science to illicit a response from a target server to test it’s connection. Ping is also a term used by Slack users to @ someone or send them a direct message (DM). Users might say something along the lines of “Ping me when the meeting starts.” a program manager in Slack and one of them can check for you. If no one is in Slack, send an email to support@wordcamp.org.

Program supporters: What other situations might have you wondering if you should post or not? Let us know and we will continually update with more scenarios as requested.

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