General Supporter Information

What is a Supporter

A Supporter’s job is to advise community members, guide them to resources, answer questions, and keep event organizers on track, particularly when mentoring events.

As the events program grows, we want organizers to feel connected to the Community Team. The more Supporters we have sharing their voices and diverse perspectives, the more impactful a resource we can be to our community members and event organizers everywhere. Particularly as events become more diverse and reflect more voices from the WordPress community. 

Keep in mind that we’re asking you to advise and guide. We want you to help organizers avoid common mistakes and assist them in finding their own way to create a successful community, often through events that reflect the unique WordPress community in their area.

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Advising the Community, and Each Other

Even if you aren’t specifically mentoring an event, our main contribution to the community team is guidance. We are here to help keep events running smoothly. 

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Guiding Organizers, Events, and New Supporters

  • If you’re assigned as a mentorEvent Supporter Event Supporter (formerly Mentor) is someone who has already organised a WordCamp and has time to meet with their assigned mentee every 2 weeks, they talk over where they should be in their timeline, help them to identify their issues, and also identify solutions for their issues., don’t wait for the organizer to contact you. Reach out to them first once you’ve received the introduction email.
  • Similarly, if someone new joins a SlackSlack Slack is a Collaborative Group Chat Platform The WordPress community has its own Slack Channel at channel you’re in, share a friendly greeting.
  • You will most likely be added automatically to an event’s website as Admin. If not, let us know by emailing
  • One of your most important jobs is to be the community’s connection to WordPress Community SupportWordPress Community Support WordPress Community Support PBC is a Public Benefit Corporation, created specifically to be the financial and legal support for WordCamps, WordPress Meetup groups, and any additional “official” events organized within the WordPress Community Events program. should they need additional assistance. Some community members are hesitant to reach out because they feel like they’re supposed to know all the answers. None of us know all of the answers! Encourage organizers to ask for help. If they’re still uncomfortable asking, you can share the organizers’ needs with the Community Team.
  • Stay up-to-date on event best practices. This helps us provide consistent support to the community.
  • Remember, our handbooks are our best sources of information. Use them, remind the community of them when it’s appropriate, and if you find information that needs to be added or updated, let someone know. If you have access, you can make the update yourself, and inform the Community Team of the change in the general #community-team Slack channel on the Making WordPress Slack.

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Specific to WordCamps

  • WordCamps have a checklist built into every site under “Planning” in the WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. site dashboard. The WordCamp handbook also has a rough WordCamp planning timeline document you can reference. These can be helpful for other types of events as well.

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