Event Survey Update and Discussion

Hello there!

Update – September 19

The WordPress Event Attendee Feedback form, to be used for WordCamps and WP Events (former Next-Gen), is already available in English (US) and Spanish (Spain).

If anybody else wants to translate the form into their languages, they can use this file:

1. Add a new tab (rename the tab indicating the language)
2. Paste the original EN strings (Column A) in the first column of the new tab
3. Add the translation in the second column
4. Let us know once you’re done by commenting this post
5. A program supporterProgram Supporter Community Program Supporters (formerly Deputies) are a team of people worldwide who review WordCamp and Meetup applications, interview lead organizers, and keep things moving at WordCamp Central. Find more about program supporters in our Program Supporter Handbook. will upload the translation

Event organizers: if you don’t see your event in the event list on the form, please reach out in the #community-events channel on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/..

Thank you all for your help!

We are retiring CrowdSignal for post-event attendee surveys and transitioning to Jotform. We decided to move away from CrowdSignal primarily to address the need for a multilingual solution, ensuring that all attendees worldwide can choose the language in which they complete the survey. This shift allows us to overcome an inclusion barrier that has been a challenge until now. After testing various tools, Jotform seems to be the best to fulfill our needs—it’s user-friendly, allows easy addition of collaborators, facilitates sharing results while maintaining confidentiality, and includes built-in accessibilityAccessibility Accessibility (commonly shortened to a11y) refers to the design of products, devices, services, or environments for people with disabilities. The concept of accessible design ensures both “direct access” (i.e. unassisted) and “indirect access” meaning compatibility with a person’s assistive technology (for example, computer screen readers). (https://en.wikipedia.org/wiki/Accessibility) checks. This move is a significant step towards more inclusive and effective feedback collection.

We will begin with the English Attendee survey for local WordCamps and Events and coordinate the implementation of translations between Q4 2024 and Q1 2025. This transition will also include the Organizer post-event Debrief survey and Sponsor surveys, if needed.

We encourage Flagship WordCamps to adopt this tool so that both organizers and the community team can collect and access responses efficiently.

We understand that Flagship events may have more complex requirements compared to smaller events. Let’s discuss whether it’s better to create separate surveys with standard and custom questions or if we can develop a unified survey for all Flagships.

For upcoming local event organizers:

  • Please invite your attendees to fill out the new WordPress Event Attendee Feedback. The organizer reminder you receive after the event has been updated to include this new link.
  • If you’re interested in volunteering to translate the survey into your language before we officially launch the translation initiative, please leave a comment so we can coordinate the next steps.

For Flagship organizers:

  • Would you be open to trying this tool for your next event?
  • What are your thoughts on standardizing the surveys across different Flagships to gather consistent feedback from attendees, sponsors, and organizers?
  • What challenges, if any, do you foresee?

With Jotform, we can grant access as collaborators to people on the organizing teams, allowing them to customize the survey as needed and receive submissions. You can read the newly published documentation page for more details.

Please comment and leave feedback by September 30, 2024.

Props to @unintended8 for reviewing this post.