Earlier this year, the WordPress community welcomed a project-wide code of conduct and incident response training. Part of this was an announcement and request for nominations to a new incident response team (IRT).
As a reminder, the purpose of this team is to help everyone understand where they can go if they see behavior or actions that don’t match the code of conduct. The responsibility of the incident response team is not to actively search or monitor behavior, but to be a resource to the community when things don’t go as expected.
Those nominated to the team have completed the incident response team course as part of a cohort, during which they met six separate times to discuss key topics and practice essential skills through role play exercises. Following the course, participants reported an increase in confidence for both taking and responding to incident reports, identified ways to continue building essential skills for incident response, and offered ideas to strengthen the WordPress incident response team itself.
Let’s welcome the first group of incident responders!
@megabyterose, @mysweetcate, @evarlese, @katiejrichards, @kcristiano, @juliarosia, @devinmaeztri, @samsuresh, @adityakane, @harishanker, @nao, @piyopiyofox, @_dorsvenabili, @peiraisotta, @sippis, and @angelasjin
Two new SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. channels have been created as a next step: a public channel (#incident-response) for anyone to ask public questions of the Incident Response team, and a private channel where IRT members can collaborate on confidential situations. This team is new, so practices will be iterated on as transparently as possible. However, for the safety of community members, incident response needs to be treated confidentially wherever possible. Anonymized, annual reports (similar to what the Community team has done in the past) will be published.
How can this team help you?
If you see something that doesn’t align with the project wide or events code of conduct, please feel free to reach out to any of the IRT members. To submit an incident report, please email reports@wordpress.org. You can also reach out with general questions, including ones around how incident response works in WordPress!