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Active Listening – Hear What People are Really Saying
Communication is also one of the most challenging and important facets of our work, and we sure do a ton of it! In this workshop, we’ll explore how to communicate empathetically through active/reflective listening so that we accurately hear, validate, and respond to what others are saying, whether it’s a community member, a client or customer, or a teammate. We’ll also examine different instances where active/reflective listening techniques can be utilized. You’ll learn enhanced listening skills that can be applied to everyday conversations, and will bolster trust and strengthen relationships.
MentorEvent SupporterEvent Supporter (formerly Mentor) is someone who has already organised a WordCamp and has time to meet with their assigned mentee every 2 weeks, they talk over where they should be in their timeline, help them to identify their issues, and also identify solutions for their issues.: Angela Jin
Angela Jin is the Head of Programs and Contributor Experience at Automattic. She is a dedicated volunteer with a passion for building strong, inclusive communities. Originally from Seattle, Washington, Angela is currently trying out Madrid, Spain, where she delights in learning Spanish, exploring by eating, and reading a good book. View Angela’s WordPress Profile.
Please RSVP using the link above, so you will receive an invitation in your email that will include the Zoom link. If you have any questions, feel free to comment here.