Request for Feedback: Should we use an email newsletter service?

Current challenge

The Community team works closely with organizers around the world, so it is important that we can connect with them through email. Our current, monthly newsletters are sent through, which unfortunately is an unreliable platform for sending newsletters. It also has limited options for formatting emails to make them more dynamic and interesting.

Possible solution

The Community team would like to explore whether we should use a reliable email newsletter service. This would have a number of benefits, including:

  • A reliable method of communication between the Community team and organizers
  • Option for organizers to opt-in or out of receiving newsletters
  • More granular control over who receives emails (organizers, members, members in a certain region, etc.)

Request for feedback

We want to hear your thoughts on how to move forward!

  • Should we explore using an email newsletter service? Why or why not?
  • If we should, what features do you think it should have?
  • Are there any platforms that you would recommend? 

Please provide your comments and feedback by Wednesday, May 6, 2020. Thanks for helping us think through how we can best support and connect with WordPress community organizers!