Title: Announcement: guidelines for using Trello
Author: Francesca Marano
Published: July 12, 2019
Last modified: September 17, 2020

---

 [  ](https://profiles.wordpress.org/francina/) [Francesca Marano](https://profiles.wordpress.org/francina/)
6:30 pm _on_ July 12, 2019     
Tags: [community-events ( 69 )](https://make.wordpress.org/community/tag/community-events/),
[community-team ( 229 )](https://make.wordpress.org/community/tag/community-team/),
guidelines   

# Announcement: guidelines for using Trello

_TL;DR: The Community Team is great at managing daily operations but sometimes we
lose the “big picture” and things fall between the cracks. Enter _**_Project Management_**_!_

The topic of project management has [surfaced](https://make.wordpress.org/community/2018/02/27/a-trello-board-for-the-community-team/)
a few times in the past couple of years. 
During Contributor DayContributor Day 
Contributor Days are standalone days, frequently held before or after WordCamps 
but they can also happen at any time. They are events where people get together 
to work on various areas of [https://make.wordpress.org/](https://make.wordpress.org/)
There are many teams that people can participate in, each with a different focus.
[https://make.wordpress.org/support/handbook/getting-started/getting-started-at-a-contributor-day/](https://make.wordpress.org/support/handbook/getting-started/getting-started-at-a-contributor-day/)
at WordCampWordCamp WordCamps are casual, locally-organized conferences covering
everything related to WordPress. They're one of the places where the WordPress community
comes together to teach one another what they’ve learned throughout the year and
share the joy. [Learn more](https://central.wordcamp.org/about/). US 2018 a group
of people (Christina Workman – [@amethystanswers](https://profiles.wordpress.org/amethystanswers/),
Dean Burton – [@burtondean](https://profiles.wordpress.org/burtondean/), Javier 
Ontiveros – [@javo01](https://profiles.wordpress.org/javo01/), Ken Mick – [@kengmick](https://profiles.wordpress.org/kengmick/),
Ray Mitchell – [@raym](https://profiles.wordpress.org/raym/), Stacey CC DePolo) 
worked on a first proposal for a workflow and in the past few days [@sippis](https://profiles.wordpress.org/sippis/)
and I reviewed it.

After a bit of back and forth and some trial and error, **we are ready to start 
using the **[**Trello board for the Community Team**](https://trello.com/b/COSdm7nP/general-wp-community-board)**!**

## Project Management through TrelloTrello Project management system using the concepts of boards and cards to organize tasks in a sane way. This is what the make.wordpress.com/marketing team uses for example: 󠀁[https://trello.com/b/8UGHVBu8/wp-marketing.](https://trello.com/b/8UGHVBu8/wp-marketing)󠁿

Trello is a free project management tool based on kanban boards. In its simplest
form you have three columns with three status: To Do, Doing, and Done.

Each team that uses kanban boards usually comes up with different ways of leveraging
them, including some very complex use cases. 
We tried to keep it simple enough 
to be easy to use for as many people as possible, but customised it to the team’s
needs.

### Why Trello: a SWOT Analysis

| **Strengths**
1) Tool– Free– User friendly– Mobile apps– Browser based2) ProcessesThe Community Team is busy busy busy. Sometimes we get so busy with the daily stuff (vetting, orientations, invoicing, payments, etc…) that we don’t keep an eye on the bigger picture. Trello will help us do that.– Team work– Work progress– Multiple projects under the same roof (working groups can add a board)  | **Weakness**1) Tool– Browser based – you can’t use it when you are offline like Google Docs and then sync when you have a connection– Limited in terms of functionality if you are a professional project manager2) Processes– People need to be added to the boards to be able to edit, comment, etc…– New tool to learn  | 
| **Opportunities**1) Tool– Add-ons to make the worflow even more efficient2) Processes– It allows new contributors to pick a project and join the team that is working on it without being a deputyProgram Supporter Community Program Supporters (formerly Deputies) are a team of people worldwide who review WordCamp and Meetup applications, interview lead organizers, and keep things moving at WordCamp Central. Find more about program supporters in our [Program Supporter Handbook](https://make.wordpress.org/community/handbook/community-deputy/).– It allows existing contributors that have been out of the loopLoop The Loop is PHP code used by WordPress to display posts. Using The Loop, WordPress processes each post to be displayed on the current page, and formats it according to how it matches specified criteria within The Loop tags. Any HTML or PHP code in the Loop will be processed on each post. [https://codex.wordpress.org/The_Loop](https://codex.wordpress.org/The_Loop) to go back to working actively on projects  | **Threats**1) Tool– Not open sourceOpen Source Open Source denotes software for which the original source code is made freely available and may be redistributed and modified. Open Source **must be** delivered via a licensing model, see GPL., might disappear into the void– Might become a fully paid tool in the future. _There is nothing pointing that any of the above will happen, but you never know…_2) Processes– Change can be met with resistance– Not enough buy-in from senior members of the team– Logging activity in Trello rather than on the team blog adds another level of complexity to deputy reporting  |

After doing this SWOT analysis it looks like it’s a good idea to try it for real.
Especially since we are aware of the threats we can self-correct over time 😉

## Suggestions for a smoother adoption

### Define the scope

Trello is not for daily activities (vetting, orientations, payments, invoicing, 
mediation, quizzes, etc…) nor for Community Organisers to organise their events.

Trello is for:

 * time and scope defined projects
 * one or more people working on it

Working Groups are a great example, because they are very focused and need all the
members to be updated, whether they are present during the biweekly chats or not.

### Commit to the experiment

From now to December 31st, we kindly ask you to give Trello a proper chance. It 
means that if you are working on anything Community related you should use our public
board to keep track of the project so everyone can be informed and join.

### Make it part of our team chats

We should introduce the board at our meetings as the tool we use to work on projects.

This is an example how the Marketing team does it, and it’s a great way to reinforce
how useful Trello is for everyone:

![](https://make.wordpress.org/community/files/2019/07/Screen-Shot-2019-07-10-at-
15.34.09-1024x378.png)

Right click on your mouse, Open in New Tab, so you can actually read what it says
🙂

### Trial Period

We will use Trello until the end of the year. If by **December 31st 2019** we see
that this tool has actually slowed down projects or became a roadblock for new contributors,
we will discontinue it.

### What does success look like?

 * Everything that is non daily operation is documented in the Trello board.
 * We keep the board updated (even by moving projects into the Backlog column) so
   people that haven’t been active for a while or are looking for a way to contribute
   to Community can pick up a task and go with it.
 * Every proposal that we post in the blog and is met with enthusiasm is turned 
   into a project card in Trello so we know that something happened after we said“
   What a great idea!”
 * 100% buy-in from all the Community Team
 * 100% buy-in from new contributors that understand that this is part of the on-
   boarding.

## Next steps and call for feedback

To ensure adoption we need these processes to be clear, understandable, and useful.

 1. Please check the guidelines in the Column “👇👇👇 START HERE 👇👇👇”. Do they make
    sense? Do you think it’s a good workflow to start with?
 2. Explore the projects in the “To Do” and “In Progress” columns. Do they make sense
    when you see them _in action_?
 3. Add your project, no matter how simple or complex it might be. Ask in [#community-events](https://make.wordpress.org/community/tag/community-events/)
    or [#community-team](https://make.wordpress.org/community/tag/community-team/) 
    to be added to the board (an unfortunate feature if the software). You need a Trello
    account to join.
 4. How do you think we should integrate the board in our meetings?

Thank you for reading all of this!

 [#guidelines](https://make.wordpress.org/community/tag/guidelines/)

### Share this:

 * [  Threads ](https://make.wordpress.org/community/2019/07/12/announcement-guidelines-for-using-trello/?share=threads)
 * [  Mastodon ](https://make.wordpress.org/community/2019/07/12/announcement-guidelines-for-using-trello/?share=mastodon)
 * [  Bluesky ](https://make.wordpress.org/community/2019/07/12/announcement-guidelines-for-using-trello/?share=bluesky)
 * [  Facebook ](https://make.wordpress.org/community/2019/07/12/announcement-guidelines-for-using-trello/?share=facebook)
 * [  X ](https://make.wordpress.org/community/2019/07/12/announcement-guidelines-for-using-trello/?share=x)
 * [  LinkedIn ](https://make.wordpress.org/community/2019/07/12/announcement-guidelines-for-using-trello/?share=linkedin)

 * [Login to Reply](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fmake.wordpress.org%2Fcommunity%2F2019%2F07%2F12%2Fannouncement-guidelines-for-using-trello%2F%23respond&locale=en_US)

 1.  ![](https://secure.gravatar.com/avatar/15c1992340b393e287c6050901b6c4a5a10204d854c84ee8be6be84aca77de95?
     s=32&d=mm&r=g)
 2.   [Timi Wahalahti](https://profiles.wordpress.org/sippis/)  7:11 am _on_ July 13,
     2019
 3.  I’m sooo excited to try TrelloTrello Project management system using the concepts
     of boards and cards to organize tasks in a sane way. This is what the make.wordpress.
     com/marketing team uses for example: [https://trello.com/b/8UGHVBu8/wp-marketing.](https://trello.com/b/8UGHVBu8/wp-marketing)
     to help in our long-term work in Community Team!
 4.  ![](https://secure.gravatar.com/avatar/a2d15588a4b01da9941c7cb50e928eb24a7456e0ad9481f25dccc807627cdd1f?
     s=32&d=mm&r=g)
 5.   [Sandy Edwards](https://profiles.wordpress.org/sunsand187/)  2:58 pm _on_ July
     13, 2019
 6.  I am so excited too. I am not a huge fan of TrelloTrello Project management system
     using the concepts of boards and cards to organize tasks in a sane way. This is
     what the make.wordpress.com/marketing team uses for example: [https://trello.com/b/8UGHVBu8/wp-marketing.](https://trello.com/b/8UGHVBu8/wp-marketing)
     specifically but I am a huge fan of project management and this could be useful.
 7.  ![](https://secure.gravatar.com/avatar/256e919d15a299d7da5ec9868517f1392b2e508e74124bb18d622d94feb77846?
     s=32&d=mm&r=g)
 8.   [Sam Suresh](https://profiles.wordpress.org/samsuresh/)  11:53 am _on_ July 18,
     2019
 9.  +1
      This is a good restart!
 10. ![](https://secure.gravatar.com/avatar/34076f2d7ed4c5380e261e8fcb138c5aac103682fb9822cff34c79035d99806d?
     s=32&d=mm&r=g)
 11.  [Meagan Hanes](https://profiles.wordpress.org/meaganhanes/)  8:20 pm _on_ July
     18, 2019
 12. Sounds like a well thought-out approach!
 13. ![](https://secure.gravatar.com/avatar/d5c3f2d93d1a7622578bf02f19b91bce32e642cf2962e04ab559fbc0ae333359?
     s=32&d=mm&r=g)
 14.  [Andrea Middleton](https://profiles.wordpress.org/andreamiddleton/)  10:24 pm
     _on_ July 26, 2019
 15. I’m going to do my best! I can’t guarantee I’ll do well, but I’ll try!
 16. ![](https://secure.gravatar.com/avatar/a0d09f4c225fa21e2ce02f66d4a38f8d4f80e5010bf9da259fb92efdd6159c46?
     s=32&d=mm&r=g)
 17.  [Junko Nukaga](https://profiles.wordpress.org/nukaga/)  11:32 am _on_ August 
     1, 2019
 18. Thank you for your work!
      I think it’s great to be visualized. I’m not used to
     TrelloTrello Project management system using the concepts of boards and cards 
     to organize tasks in a sane way. This is what the make.wordpress.com/marketing
     team uses for example: [https://trello.com/b/8UGHVBu8/wp-marketing.](https://trello.com/b/8UGHVBu8/wp-marketing),
     but I would like to use it.
 19. ![](https://secure.gravatar.com/avatar/ec6b221b468e0400a08f635b34177e6efefbf57b76e35ca58ab5573417416aee?
     s=32&d=mm&r=g)
 20.  Anonymous User  8:56 pm _on_ August 1, 2019
 21. Thanks Francesca, let’s try it 🙂

### Leave a Reply 󠀁[Cancel reply](https://make.wordpress.org/community/2019/07/12/announcement-guidelines-for-using-trello/?output_format=md#respond)󠁿

You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fmake.wordpress.org%2Fcommunity%2F2019%2F07%2F12%2Fannouncement-guidelines-for-using-trello%2F&locale=en_US)
to post a comment.

# Post navigation

[← WordCamp PWA Retrospective](https://make.wordpress.org/community/2019/07/12/wordcamp-pwa-retrospective/)

[Weekly Updates →](https://make.wordpress.org/community/2019/07/15/weekly-updates-128/)