Hugh Lashbrooke 9:14 am on September 17, 2018

Proposal to Increase the Maximum Ticket Price for WordCamps

In order to make WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. as affordable as possible for the community, the maximum ticket price for WordCamps is set at the local equivalent of US$20 per day. This has been the case for many years and it has been very effective at making sure that WordCamps remain accessible to the broader WordPress community.

To quote from the handbook page linked above:

Extremely affordable tickets allow everyone in your community to attend WordCamp, lowering the barrier to entry for attendance as much as humanly possible. This helps build your community, as people who might not be able to afford higher ticket prices can join in and share their experiences with WordPress. A large community with diverse perspectives is good for local events and activities.

This maximum WordCamp ticket price has been static for over 7 years, so perhaps the time has come to revisit it. Inflation is pushing prices up globally and we’re finding that more and more WordCamps are struggling to hit their financial targets.

If it’s agreed that the maximum ticket price should go up it doesn’t mean WordCamps have to raise their prices locally, if they don’t want to or don’t need to. We always have (and will continue to) actively encourage organisers to set their prices as low as possible and to only go for the maximum price if they absolutely have to do so.

So, the question is – do you think the maximum WordCamp ticket price should change? And if you think it should go up, what should the new maximum be?

Please comment here with your thoughts about this and, once we have a decision either way, we can move forward from there.

Dave Loodts 9:38 am on September 17, 2018

Nothing against the €20-rule. Between €30 and €40 a day is also fine for me; if the organization team has trust in getting enough sponsors. Not a fan in counting per day, play with that: €40 for 1 day; €60 for 2 days for example. Cause attendees attending more days means more cost for the visitor; so price/day is not that fair.
Also important: keeps special prices for students if you must raise prices, which IMO must be even lower then €20; like €10 / day. Or even free if you get the venue from a school, free entrance for students of that school (and surrounding schools)
But I wouldn’t ever raise prices in terms of Drupal Conf-prices.
Other ideas to get more income: paying extra for workshops, t-shirts, …
- Hugh Lashbrooke 9:42 am on September 17, 2018
  
  To be clear, we’re not telling anyone that they need to raise their prices! We’re merely thinking of giving an option to have higher ticket prices that US$20 per day. All organisers will always be actively encourage to keep ticket prices as low as possible, so if a camp is currently charging $5 per day and they are still able to cover all their costs, then they should continue to do that and the decision here will have no effect on them 🙂
  - Dave Loodts 4:54 pm on September 17, 2018
    
    Yes, i understand. That’s what i’ve meant too.
- Andrea Middleton 8:00 pm on September 18, 2018
  
  The reason we’ve always worked with the ticket price cap on a “per day” basis, is that it was intended to cover the costs of lunch + swag for each attendee. Multiple days of conference = multiple days of lunch expenses, though of course the swag costs shouldn’t also double. 🙂
  
  I agree that organizers should always try to keep ticket prices as low as they can.
Anonymous User 10:25 am on September 17, 2018

If increasing the ticket price would affect positively to the quantity and/or quality of the food offered at the events I’m all for it!
Maybe the more flexible pricing could open some possibilities for the organizers to distribute the money? If the current max is 20€ maybe the new could be something between 30€ and 40€ as Dave above suggested.
- Hugh Lashbrooke 10:29 am on September 17, 2018
  
  When you say “distribute the money”, what do you mean exactly?
  - Anonymous User 11:12 am on September 17, 2018
    
    I mean that the organizers could decide with more flexibility on what they want to put the money into. With more money from the sold tickets the basics would be covered more easily and the rest could be directed to something the organizing team thinks needs more funding.
    It might be food or paying the speakers for example.
    - Hugh Lashbrooke 11:20 am on September 17, 2018
      
      Got you – makes sense and it would certainly be an advantage of having more funds available 🙂
    - kOoLiNuS 10:26 am on September 18, 2018
      
      As the WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. Bari organizer I can tell you that money goes where the team wants. IE 1000€ or 2000€ on food or After Party following the summary of the opinions of the organizing team. No one from the outside drives how to spend the event’s budget…
      - Hugh Lashbrooke 11:12 am on September 18, 2018
        
        No one from the outside drives how to spend the event’s budget…
        
        Just to clarify here that this isn’t entirely true. Every WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. budget is reviewed by WordCamp CentralWordCamp Central Website for all WordCamp activities globally. https://central.wordcamp.org includes a list of upcoming and past camp with links to each. and costs are approved by the Central team. The organising team definitely gets to choose what they spend their money, provided it fits within the general WordCamp guidelines and is approved centrally. In reality this does give a lot of freedom to the organising team, as expenses are only rejected if they are much too high or are not something that we would ever spend WordCamp money on.
        
        So you’re not entirely incorrect, but I think it is something worth being very clear about 🙂
Teemu Suoranta 10:46 am on September 17, 2018

The reality in at least Finnish WordCamps has been that ticket cost won’t cover all the costs by a visitor (food, ticket etc). This leads in situation where every new attendee will be a cost in budget and thus limits the amount of attendees. Of course sponsors are always needed for various things but covering part of the food of attendees is current reality. This may force organizers to calculate how many attendees they can afford that may not be aligned with how many would want to buy ticket.

So higher cost for ticket can also make it possible to have more attendees. The 30-40€ range might solve the issue here in northern Europe as with those prices the attendees could be very close to “self-sufficient” and sponsor contributions could go more directly to venue/afterparty etc.
Birgit Pauli-Haack 3:47 pm on September 17, 2018

If I understood @hlashbrooke proposal right an increase would give organizers the freedom to go beyond the current maximum ($20). Organiziers always had the freedom to go lower. The actual ticket price is still a decision of the local organizers.
As this is a ‘hard rule’ as in not to exceed the amount, I would be ok to raise the price to $40 to $50 per day.
I don’t see any downside to raise the max price limit, only upsides!
Mark Root-Wiley 4:21 pm on September 17, 2018

I think a moderate increase (beyond inflation) to $30 or $40 per day would be reasonable, but I do like maintaining a fairly low cap. (I know there’s no discussion of removing it, but still want to voice support.)

I suspect that in most communities, a majority of attendees will be able to afford the increased price, so I’d love to see more prominent scholarship/discount ticketing options included with any price increase. That way, organizers likely would raise more money but also put even greater focus on the inclusivity of the event and money not being a factor that prevents people from attending.
- Dave Loodts 4:59 pm on September 17, 2018
  
  +1: like this reply
- Hugh Lashbrooke 11:16 am on September 18, 2018
  
  A moderate increase like that makes sense for sure.
  
  Scholarships and discounts are very much at the discretion of the local organising teams, so that is something that all WordCamps can do already. It’s just a matter of the team deciding to make it happen.
- Larry Swanson 8:11 pm on October 4, 2018
  
  Another +1 for Mark’s thoughts.
Jon Brown 5:29 pm on September 17, 2018

Very mixed feelings on this. I love WordCamps being “trivially inexpensive” for attendees.

I’d like to see camps raise more in sponsorship and lower ticket prices, but understand that is challenging without unwelcome additional benefits like sponsored talks.

Still, I’ve advocated for a long time to give more control back to organizers. Extravagant camps and shoe-string camps can and should co-exist.

I really don’t see this as the biggest issue though, some form of speaker compensation/per diem is needed. I don’t like typing issues together or I’d suggest that here. Each should get it’s own determination.
Ian Dunn 9:57 pm on September 17, 2018

It seems like inflation only accounts for about a $5 difference between now and 2006. I don’t see any problem raising the max cost to $25 to account for that.

Beyond that, though, I’m curious why camps are having more trouble today than they were 5 or even 10 years ago? Is it harder to get sponsorships? It seems like the opposite is true, especially given how much the global sponsorship program covers.

Based on experiences in my local community, I suspect that the primary reason for budget shortfalls is that the organizing team is choosing to do extra things, beyond what’s necessary to meet the goals of a WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more.. For example, holding after-parties at trendy venues, expensive speaker gifts, professional A/V (which I’ve advocated for in the past, but not at the cost of higher ticket prices), etc.

I don’t think that scholarships are a good solution to offset an increase in ticket prices, because most cultures have a social stigma associated with earning a lower-than-average income. Ask yourself how you would feel if you were in that position, and knew that the same people you talk to at meetupsMeetup Meetup groups are locally-organized groups that get together for face-to-face events on a regular basis (commonly once a month). Learn more about Meetups in our Meetup Organizer Handbook., network with, etc, would be processing your application? Keeping the ticket prices affordable in the first place allows people to avoid a potentially embarrassing interaction with others in their community, who really have no business knowing how much they make.

If I’m correct that the primary driver is the choices we’re making as organizers, then I’d rather just see us do things like choose venues that aren’t fancy, ask attendees to pay for their own food/drinks at the after party, print our own signs DIY-style at Kinkos instead of paying a print company to do fancy signs, etc.

I think it’s important to remember that WordCamps are supposed to casual, volunteer-organized events and not professional conferences that impress others.
- Timi Wahalahti 6:46 am on September 18, 2018
  
  I suspect that the primary reason for budget shortfalls is that the organizing team is choosing to do extra things, beyond what’s necessary to meet the goals of a WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more.
  
  Sounds quite familiar. Personally, I like the idea of speaker gifts because WordCamps do not pay for speakers – dinner or small usable gift is something nice to show gratitude. But those do not need to be expensive or expected neither. It should be those nice-to-have things if budget allows.
  
  One thing that I really speak against is making an event t-shirt. It costs, most of the attendees go to multiple WordCamps and gathers a great pile of shirts. But that’s a different discussion.
  
  I don’t think that scholarships are a good solution to offset an increase in ticket prices, because most cultures have a social stigma associated with earning a lower-than-average income. […] Keeping the ticket prices affordable in the first place allows people to avoid a potentially embarrassing interaction with others in their community, who really have no business knowing how much they make.
  
  Huge +1 for this comment!
  
  I think it’s important to remember that WordCamps are supposed to casual, volunteer-organized events and not professional conferences that impress others.
  
  +1 But same time we need to remember that as some WordCamps tend to grow, and organizing takes much more time. It is just reasonable for volunteer-based organizers to outsource some tasks even if it pays a bit of extra. Let’s say cloakroom for example – is it wise usage of volunteer time to affix one volunteer to sit there all day? Why not pay for venue handling the cloakroom if it doesn’t cost too much?
- Timi Wahalahti 7:10 am on September 18, 2018
  
  It seems like inflation only accounts for about a $5 difference between now and 2006.
  
  It is worth remembering that we have also WordCamps outside the US and we should take into account inflation of other currencies than a dollar 🙂
  
  Euro has inflated about 4€ in general, in some countries like Finland and Italy the inflation has been a bit more – roughly 5€. But for example, Indian Rupees has inflated a whole lot more – roughly $30.
- kOoLiNuS 10:30 am on September 18, 2018
  
  I’m with you @iandunn… problem is that many of us are seeing main events like WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. Europe as THE way to do events.
  
  Having inside the venue food or coffee gratis is cool, sure, but not required. You can take food with you from home/outside and have a coffee paying a service and enjoy everything…
- Hugh Lashbrooke 11:37 am on September 18, 2018
  
  All good points Ian – thanks! We definitely mustn’t lose sight of the casual and volunteer-driven elements that make WordCamps special.
  
  Ultimately all ticket prices will be reviewed and approved in the WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. budget review before any tickets are sold, so no matter what the maximum allowed price is, it will still be set appropriately for each camp based on need and in relation to costs in the city. That being said, if we set a maximum price too high, it can encourage people to charge more than is realistic for their tickets, so keeping the actual inflation stats in mind is very useful.
- Mark Root-Wiley 3:58 pm on September 18, 2018
  
  I don’t think that scholarships are a good solution to offset an increase in ticket prices, because most cultures have a social stigma associated with earning a lower-than-average income.
  
  This is a great point, Ian. Thanks.
- Naoko Takano 11:51 am on September 20, 2018
  
  While I think an increase of US$5 is okay, I’m also curious about this.
  
  I’m curious why camps are having more trouble today than they were 5 or even 10 years ago? Is it harder to get sponsorships? It seems like the opposite is true, especially given how much the global sponsorship program covers.
  
  Would it be possible for us (or even a small group of people?) to review the budget sheet of WCs that had a hard time keeping the ticket price low?
  
  As to our Tokyo event, we have been slowly increasing the ticket price (used to be free w/o lunch or T-shirt, last year the general admission was about $9. This year, we increased it to $18 but included after party in the price for everyone). I think it has been a good progression – we have fewer no-shows, are able to provide lunch to speakers/staff & speakers’ dinner, and attendees don’t have to pay any additional fee for after party. Generally, attendees and staff are happy with the pricing.
  
  I agree we really should stay away from making the event super fancy. But since speakers and volunteer staff work hard to make the event great, having the budget to cover some of their costs makes me feel better.
- Larry Swanson 8:16 pm on October 4, 2018
  
  Is it harder to get sponsorships?
  
  Anecdotally, I can report that some sponsors are feeling spread thin. Some of them perceive a higher growth rate of WordCamps than of ensuing commercial opportunities.
Timi Wahalahti 6:56 am on September 18, 2018

+1 for a small increase in max price per attendee. I think something between 25$ and 30$ would be a good – ticket prices would still be fairly cheap and affordable.

I’d also love to see more micro-sponsor tickets sold, which covers the (most of) costs of your personal attendance. It is a way more better way to have kind of a “scholarship” than selling or granting scholarship tickets directly. One micro-sponsor ticket sold makes it possible to keep ticket prices a bit lower and sell at least one or two regular tickets more than WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. could otherwise sell.
kOoLiNuS 10:51 am on September 18, 2018

To me the most important thing is: I think that pricing should not be “imposed”.

Each organizing team has to study what are the goals of the Camp, decide how many people to handle and then calculate the event’s ticket price as a ratio between costs of the basic services (ie venue) and visitors with an elementary division.
Like I’ve written above free food or drinks or after-party is nice to have, but not mandatory.

There are lots of cool things to have (swag, green room for speakers, free hotel room for them or free transport from air/stations to the venue) but not all of them are required – or will make me decide to come to your camp … it’s mostly the quality of the topics of the Camp and, in second place, the fame of the organizing community and ease to reach the city / nation of the event.
Dan Maby 12:19 pm on September 18, 2018

+1 for a small increase. The UK has seen inflation averaged 3.1% a year turning our £20 from 7 years ago, into £25.50 today. I would be of the opinion that a $5-$10 increase in the cap would be sensible.
Dennis Ploetner 12:31 pm on September 18, 2018

The ticket price is, in my opinion, a tool to have a kind of higher commitment by the attendees. It seems that 20 € is enough to lower the no-show rate significantly. It probably depends also on the city but I would like to promote much more micro-sponsoring or the option to buy a “true cost” ticket (I remember that I saw that on the website for WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. London).
NewYorkerLaura 4:53 pm on September 18, 2018

I think raising the price $5.00 (as others have pointed out it’s essentially keeping pace with inflation since 2006) is a good idea.

For most of my life I’ve worked with non-profits. I think keeping pace with inflation is a good thing. I’ve seen what can happen to an organization when increases are put off and then a large jump results. Usually, in the that situation, the event has been cutting corners and now people are upset a big jump in price. So I think it’s important to increase to keep pace while we are only talking $5.00.

I don’t think $5.00 will deter a huge portion of our attendees especially since in that price is included their lunch, coffee, and after party.
Abhishek Deshpande 3:25 am on September 20, 2018

I agree with Inflation point mentioned above, we must continue with global Inflation.

As Far Indian Camps Concerned, No WordCamps has gone above $15 yet maintaining the cost of Camp excluding AfterParty.
Rocio Valdivia 11:31 am on September 20, 2018

+1 to the initiative of increasing the “maximum” possible to 30 USD/person/day.

And just a reminder, this is for the maximum, we’ll keep encouraging all WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. organizers to set the ticket price as more affordable as the budget will permit it.
remediosgraphic 4:24 pm on September 20, 2018

Agree with $30 or $40 per day, still good price for a tech conference, also a chance to do or add workshops for this price and have a better number on the budget for swags, materials, food or even venue.
kcristiano 4:36 pm on September 20, 2018

I agree with many of the reasons above so I won’t repeat them here. I do appreciates the thoughts @iandunn outlined and believe we should be mindful of them.

I would like to see the maximum price per day increased by 5 USD to 25 USD per day. In other countries and currencies we should adjust as we do not, not just on the exchange rate for the currency, but based on what is affordable.

I do think we have to make a change now so that there is not a shock if we are ever forced to increase later, but I think it should be a small increase and make it clear that just because the maximum is 25 USD per day, we don’t have to charge that.

My reasoning ties back to one that I ask Organizers when doing budget reviews. On the expenses, I ask if the spending is a responsible use of the funds and does it benefit the attendees. This was on our original budget spreadsheets and is a great way to look at spending.

For the ticket price I think we need to ask – Is this a reasonable and inclusive price? Will we be excluding folks from attending with a price of 25 USD (or 50 USD for a two day camp)? If we would be, then at budget review the price can be set accordingly. The price may vary from Camp to Camp, but it should always refelect what that community can afford.
Jennifer Swisher 8:51 pm on September 20, 2018

I agree that a 5 USD per day increase is reasonable. A $50 ticket vs. $40 ticket isn’t that much of a jump, and it will give organizing teams that struggle to find enough funding the ability to keep the lights on.

To @iandunn ‘s point, it seems like a larger conversation about budgetary priorities would be of value. Perhaps some sort of checklist that breaks down camp expenses into categories like “must have,” “nice to have,” and “only if you have the extra budget.” When we see camps like WCEUWCEU WordCamp Europe. The European flagship WordCamp event./WCUSWCUS WordCamp US. The US flagship WordCamp event. doing their camps in fancy conference centers, with professionally printed materials, and A/V companies producing the videos, it’s not hard to see why camps may think they need these things and as a result struggle with their budget. Disclaimer: I don’t see issue with any of these things, as long as the budget covers them.

While the ticket cost maximum could and should increase to account for inflation, I definitely think that as WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. organizers, we occasionally need a reminder that these events aren’t about putting on a fancy conference. WordCamps are supposed to be events that bring our local communities together to celebrate, learn, and connect. At the end of the day, if you accomplished those things, your camp did a great job. WordCamps should never be about the “stuff,” they should always be about the people.
raqueLandefeld 8:53 pm on September 20, 2018

As the current lead of a local camp that has a history of being a big camp, I agree that a $5/day increase would suffice. I can easily see bigger camps wanting more, but in actuality, I think this is a safe start. That increase makes a significant difference in the budget.
David Ryan 11:00 pm on September 20, 2018
I’d like to see the maximum increase to $30/day/attendee for growing room for the next 5-7 years as opposed to bumping $5/day/attendee and having to revisit again in the next 20-40 months.
- Target max and recommend max need not change from $15-25.
- Camps can offer early-bird $40 tickets and procrastinators $60 to incentivize sales.
- Raising the max doesn’t stop the Community Team from sensible pushback they’ve always done for the most affordable event. As always, the Community Team can recommend organizers seek sponsors for superfluous extras, lavish venues or attempts to “show off.”
- Sometimes affordable/preferred venues are booked. Most would likely prefer a mildly increased cost than no event at all or worse pushing an event into a barely-workable space.
- $20/day goes much farther in affordable, often rural locations than it does in global urban centers. It appears expensive cities have had to get creative to make ends meet and present similar quality to others.
- While I appreciate @iandunn‘s point about potential embarrassment and privacy concerns about having a scholarship tier, it’s common for students to receive discounted pricing for services and professional events. $40 and $50 are still too much for many working students/teachers — it was for me a few years ago, and now that my circumstances are different, I’d gladly pay $60-75 to help subsidize the event for folks in that position. Simply opting for a blanket, median price for all encourages silent disqualification. Student/teacher pricing gives them a seat at the table without the embarrassment of asking for a discount because they can’t afford the median.
- The low price often translates to a late rush on tickets. This can put huge demands on volunteer’s time right before the event where early-bird pricing could help spread time demands more evenly, reduce organizer stress and afford them appropriate time to prepare the event to the best of their ability.
- bridgetwillard 3:59 pm on September 23, 2018
  
  +1
  
  https://twitter.com/royboy789/status/1043885395497246720
Stefan Kremer (stk_jj) 1:26 pm on September 21, 2018

Hi,
having 20 or 25 €/$ per ticket doesn’t make the big difference. Esp. not when taking into mind that some expenses are step-fixed costs. Think about swag that can only be ordered in fixed lot sizes regardless of the actual attendee number (100 T-Shirts for 80 attendees), e.g. any per-attendee calculation doesn’t fit well, regardless if we’re talking about 20 or more €/$

If we talk about financing WordCamps we should talk about tackling sponsors. What they get for their money and how to deal with an increasing number of events while budgets are limited.

just my 2 cents

Stefan
jdeboer79 9:55 pm on October 24, 2018

I wouldn’t be opposed to a max price increase. I feel like $20/day is so much lower than other conferences that there’s quite a bit of room to move and still be extremely affordable for most everybody. And it would give organizing teams the option to raise their ticket prices if they feel the need in order to offer a better experience, or keep them the same.
Maxime Jobin 3:33 pm on May 14, 2019
Sorry to be late! I’ve done “only” WordCamps for several years. This year, I’ve done other conferences and I have seen multiple advantages to having a higher ticket price. The organization and the quality is way better. I do think a 2-day conference for $100 is really affordable (at least in Montreal). That would be 50$ per day (including a meal, awesome talks and merch).

That being said, I understand the goal of having affordable prices. That is why I’m not suggesting $250, even if I still think it would make sense for the value we get. There could be categories with different prices for students, for instance.

Last year, I made a calculation that in Montreal, the real price per talk was $2. You get way more value than that.

Here are the advantages I see as an organizer:
- Get bigger agencies to WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more.. In Montreal, it’s almost only freelancers and really small agencies. As if bigger agencies don’t come because value is not perceived.
- Being able to better organize. Yes, volunteering is nice… but there are lot of things that we could improve with money. Better food, better venue, better video, better speaker dinner, better after party… better everything.
- Get more money from sponsors. I’m an organizer and also a sponsor. I also talked with other organizers. I just don’t see how sponsoring a WordCamp can make sense if your goal is “more sales”. If it’s brand recognition, it may work. Each year, new sponsors need to be found for that reason. The sponsoring costs are high and the ROI is close to zero.
For the reasons above, I really want a price increase. More people will show up, the quality will be better and reaching our goals (spreading the word about WP) will be easier.
Francesca Marano 7:01 pm on July 12, 2019

Done! https://make.wordpress.org/community/2018/11/12/increase-in-wordcamp-maximum-ticket-price-for-2019/

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Proposal to Increase the Maximum Ticket Price for WordCamps

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