While part of the Global…

While part of the Global Community Team is on a meet up this week one of our main areas of focus is getting support@wordcamp.org (the community support inbox) moved from SupportPress to Help Scout. As we work to set up the new system email and contact forms will go to both SupportPress and Help Scout. Any viable threads we respond to from Help Scout will be closed in SupportPress with a note to indicate they were handled in Help Scout.

If you’re a DeputyProgram Supporter Community Program Supporters (formerly Deputies) are a team of people worldwide who review WordCamp and Meetup applications, interview lead organizers, and keep things moving at WordCamp Central. Find more about program supporters in our Program Supporter Handbook. who actively uses SupportPress you will be able to continue doing so until we’ve completed our transition to Help Scout. At that time you’ll receive an invitation to the new system.

The items we’re currently focusing on testing and breaking are listed below, if there’s anything additional you’re concerned with chime in in the comments.

  • Venue request form
  • meetupMeetup Meetup groups are locally-organized groups that get together for face-to-face events on a regular basis (commonly once a month). Learn more about Meetups in our Meetup Organizer Handbook. request form
  • WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. contact form
  • WordPressTV contact form
  • attachments
  • notifications and privacy
  • tags
  • creating predefs
  • general usage testing
  • notifications vs/ assignments
  • setup/ sign on