Swag Tracking Addresses issue.

Report:

There has been some issues with the swag tracking addresses coming from Hello Merch. When you click on the link, the tracking number will not be recognised by the delivery service website.

Issue:

The links they give are sometimes reference the FedEx site with a tracking number.

After speaking to Hello Merch’s Erik it turns out that they are using UPS as their carrier for a lot of shipments but their email system is sending the wrong delivery service address in some emails.

Fix:

If you come across a tracking address that is incorrect, try going to the UPS.com website and use the same tracking number as given by Hello Merch to find the shipment’s real carrier.

If you still have issues, let us know with your order ID so we can escalate it to Hello Merch.

#swag, #wordcamps