Deputy Best Practices

Originally posted in #outreach but I realized it was more appropriate to ask here.
So two things that @kcristiano and I discussed today that we wanted to throw out to the team.

1 – When vetting organizers, how far should we dive as far as looking for GPLGPL GPL is an acronym for GNU Public License. It is the standard license WordPress uses for Open Source licensing https://wordpress.org/about/license/. The GPL is a ‘copyleft’ license https://www.gnu.org/licenses/copyleft.en.html. This means that derivative work can only be distributed under the same license terms. This is in distinction to permissive free software licenses, of which the BSD license and the MIT License are widely used examples. issues with plugins and themes? Do we scour some of the theme shops or go by what is “apparent” on their site.

2 – Kevin mentioned that Andy has been adding staff notes in SP to notify us if a thread is at least a day old and directed to a specific staff member. I know we don’t always have time or easy access to check the queue, is one day a good cutoff for a staff note?
Would it be too much to be on all threads? This is on top of the tags. The Using SupportPress part of the Handbook states to use the notify feature if someone is specifically addressed, but I had not been doing that. Is that notification overload for each thread?

#deputies, #best-practices, #community-management