Escalation Team

Way back in October at the community summit and then during the team meetup days, we talked about how to deal with inappropriate behavior by people at WP events and contributors on WordPress.org. We talked about the need for an escalation team that could handle sensitive issues like harassment reports or complaints around “poisonous people”/ongoing bad behavior in the project, but we didn’t actually create it. In the past week or two we’ve had a few issues come up that fall into this category, so we’re firing up an escalation team.

I assembled a group of people from various contributor teams who have been involved in discussions around this stuff and/or related issues like sexism, racism, or homophobia in the project community. We’ll all sign a deputies’ confidentiality agreement (once we finalize that agreement today after the team chat), so that people reporting things can rest assured that sensitive issues being reported won’t wind up on Twitter. 🙂 The people on the first round escalation team will be: me, Sam Sidler, Helen Hou-Sandi, Tammie Lister, Aditya Kane, Morten Rand-Hendriksen, and Jenny Wong.

We’ll set up a reporting form on a new make blog so that the form responses will only be seen by the escalation folks who’ve signed confidentiality agreements. We will publicize it once it’s in place, and add it to the code of conduct as a reporting tool.

#abuse, #community-management, #escalation, #harassment, #inclusion