Meeting notes for Community team chat on June 25, 2015

Link to meeting in Slack: https://wordpress.slack.com/archives/outreach/p1435258867000006

Ian Dunn shared that the follow-up survey on WordCamp.org themes/templates is closed now, with a really good response rate, and heโ€™ll be publishing the results in the next few days. The CSSCSS CSS is an acronym for cascading style sheets. This is what controls the design or look and feel of a site. importer is getting closer to a minimal viable product, and he hopes to launch it next week.

WordPress stickers have finally been ordered, and weโ€™ll be shipping some stickers directly to WordCamps during the end of June/early July.

We discussed a standardized system of tagging for the Community SupportPress queue. There were no objections to the proposed component/priority/keyword structure. It was agreed that we shouldnโ€™t be assigning tickets to people via tags; people should be assigning tickets to themselves and then following through.

If a ticket is labeled โ€œUrgentโ€ then that should mean that anyone who can answer it, should do so asap โ€” before addressing the older tickets in that bucket.

We got hung up on how to handle location tags, though. Among the options:

  • hashtags (troublesome for meetupsMeetup Meetup groups are locally-organized groups that get together for face-to-face events on a regular basis (commonly once a month). Learn more about Meetups in our Meetup Organizer Handbook.)
  • city name (variations on city name like Vegas/Las Vegas or Rio/Rio de Janeiro make this tricky)
  • unique ID in a meetup.com or FB URLURL A specific web address of a website or web page on the Internet, such as a websiteโ€™s URL www.wordpress.org (these can be changed easily)
  • wordcampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what theyโ€™ve learned throughout the year and share the joy. Learn more. subdomain (doesnโ€™t really apply if there hasnโ€™t been a wordcamp there yet)

We still need to come up with a solution for location tagging, as we did come even come close to finding consensus on this one. Jen aptly pointed out that we need a geo tag that references the overall community not just the meetupMeetup Meetup groups are locally-organized groups that get together for face-to-face events on a regular basis (commonly once a month). Learn more about Meetups in our Meetup Organizer Handbook. or WordCamp.

Suggested keywords (these are the actions that need to be taken):

needs-review
needs-vetting
needs-meeting
needs-payment
needs-signature
needs-site
needs-advice
escalate

Please weigh in on the question of location tags, if you have a solution you think will work. ๐Ÿ™‚

#agenda, #community-management, #meeting, #meeting-notes

Swag Packs

Currently, Cami and Josepha have the ability to send swag packs to WCs and meetupsMeetup Meetup groups are locally-organized groups that get together for face-to-face events on a regular basis (commonly once a month). Learn more about Meetups in our Meetup Organizer Handbook.: 100 or 200-count packs of mixed stickers and buttons, or 100-packs of lanyards. Iโ€™d like to propose some changes.

First! all the superdeputies will now be able to ship swag and lanyards to the WordCamps and meetups they are supporting. Thatโ€™s @brandondove, @kcristiano, @adityakane, @karenalma, @mayukojpn (plus Cami, Josepha, Andrea, and me). Yay for speedier swag.

Second! Right now stuff is packed like this:

  • 200 buttons and stickers (each, in one shipment)
  • 100 buttons and stickers (each, in one shipment)
  • 100 lanyards

I propose that we change our swag options to be packs of 250 and 500 rather than 100 and 200. Even a small WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what theyโ€™ve learned throughout the year and share the joy. Learn more. or a meetupMeetup Meetup groups are locally-organized groups that get together for face-to-face events on a regular basis (commonly once a month). Learn more about Meetups in our Meetup Organizer Handbook. will go through 250 pretty easily. Since lanyards arenโ€™t likely to get used up or distributed over the year at meetups, thereโ€™s no reason to send more than they need, so sticking with 100-packs makes sense.

What do yโ€™all think?

(This is purely about packaging. What designs should be included will be coming up in the near future.)

#hellomerch, #swag, #wordcamps

Team Chat Agenda

In Thursdayโ€™s meeting, I hoped to:

  • get to a decision on a tagging scheme for supportpress
  • discuss any issues that have come up this week in the attempts to reduce the queue

.. but now Iโ€™m going to be helping to lead a workshop on diversity outreach at Open SourceOpen Source Open Source denotes software for which the original source code is made freely available and may be redistributed and modified. Open Source **must be** delivered via a licensing model, see GPL. Bridge at the same time as the chat. Hopefully, yโ€™all can come to some general opinions on tagging, and then we can start training he new deputiesProgram Supporter Community Program Supporters (formerly Deputies) are a team of people worldwide who review WordCamp and Meetup applications, interview lead organizers, and keep things moving at WordCamp Central. Find more about program supporters in our Program Supporter Handbook. on triage.

@andreamiddleton: can you lead the chat tomorrow and try to hit those two things (tags, new issues) among whatever else people want/need to discuss?

Everyone: if you want to add something to the agenda, drop a note in the comments.
Thanks!

#agenda, #community-management, #meeting

Thursday #daily updates

Thursday #daily-updates