GSoC: SupportPress as a plugin

I am currently working on converting SupportPress (a standalone application powered by BackPress) to a WordPress pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the Plugin Directory or can be cost-based plugin from a third-party SupportFlow. It is currently in development on Github. It provides all the features that were present in SupportPress as well as introduce new features. Its development is nearly finished and we need feedback on it. In the upcoming days I am uploading it to a public web site so that anyone can test it without need to install it. Meanwhile if anyone is interested he/she can download it from here.


Here is what have done so far:

  • Adding multiple IMAP/SMTP accounts.
  • Sending/receiving thread replies
  • Uploading multiple attachments
  • Subscribe for E-Mail notifications for a particular tag
  • Ability to create and insert predefined replies into the post
  • Filtering tickets by tags, owner…
  • Setting user permission to access tickets from a particular tag or E-Mail ID.