Title: Slack
Author: Andrew Nacin
Published: October 20, 2014
Last modified: November 28, 2024

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# Slack

**The WordPress project uses [Slack](https://slack.com/) as its main real-time communication
platform**, replacing previous communication platforms such as IRC. When compiling
a list of things people liked about our previous communication methods, it was obvious
that SlackSlack Slack is a Collaborative Group Chat Platform [https://slack.com/](https://slack.com/).
The WordPress community has its own Slack Channel at [https://make.wordpress.org/chat/](https://make.wordpress.org/chat/)
was all of that and more, including:

 * Open for everyone
 * Friendly user interface
 * Easy asynchronous conversation
 * iOSiOS The operating system used on iPhones and iPads. and Android apps
 * Powerful customization abilities
 * Excellent search

WordPress historically used IRC for its real-time communication, and is still [where the real-time `#wordpress` support channel exists](https://make.wordpress.org/support/irc-support-channel/).
Slack communication is used for _contributing_ to the WordPress project, be it code,
design, documentation, etc.

[Set up a WordPress.org and Slack account for the Make WordPress Channel](https://www.youtube.com/watch?v=XjO7sGhNJ9o)

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## I need help with WordPress!

Please note that there is **no support channel for WordPress on Slack**. The best
place to get support is the [WordPress.org support forums](https://wordpress.org/support/)
which are highly active and well maintained.

## Joining the WordPress team on Slack

Please [log in to WordPress.org first](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fmake.wordpress.org%2Fchat%2F&locale=en_US)
to join.

## I need help with Slack!

For starters, [Slack’s Help Center](https://slack.zendesk.com/hc/en-us) is really
great. Once you’ve joined [wordpress.slack.com](https://wordpress.slack.com/), there
is a #slackhelp channel to help members of the community.

---

Here are some tips for getting the most out of Slack:

### Notifications

The default [notification settings](https://wordpress.slack.com/account/notifications)
for Slack send you _everything_. You’re going to want to switch to the recommended
settings, which are for mentions and direct messages. You can also tweak these settings
further, like setting specific “highlight” words and email preferences.

### Native Desktop and Mobile Apps

Slack has a great, fully-featured [web app](https://wordpress.slack.com/), native
[Mac](https://itunes.apple.com/us/app/slack/id803453959?ls=1&mt=12) and [Windows](https://wordpress.slack.com/ssb/download-win)
apps, and [iOS](https://itunes.apple.com/us/app/slack-app/id618783545?ls=1&mt=8)
and [Android](https://play.google.com/store/apps/details?id=com.Slack) apps. Preferences,
conversations, and what you’ve read are synced across devices. Push notifications
on the go are pretty cool, too.

![](https://make.wordpress.org/chat/files/2019/12/4124.chat-mobile.png)

### Hiding Join Messages

If the join/leave messages feel somewhat noisy, you may find the [following user style helpful](https://userstyles.org/styles/106647/wordpress-slack-hide-join-leave);
it will hide them for you.

### Gravatars

You can (and should!) add your special `@chat.wordpress.org` email to [Gravatar](https://gravatar.com/).

### Keyboard Shortcuts

Slack has many useful keyboard shortcuts. Access a list by typing `Cmd-?`. For example,`
Shift-Opt-↑` (up or down arrow) to switch to the next unread channel. `Cmd-K` or`
Cmd-T` is a “quick switcher” that allows you to jump to any channel quickly. [More keyboard shortcuts](https://slack.zendesk.com/hc/en-us/articles/201374536-Keyboard-Shortcuts).

### Commands

Much like IRC you can use Slack commands in the format `/command` where you start
with a forward slash and then type the given command to perform an action. For example,`/
away` to toggle status, /me to describe something you’re doing, or `/prefs` to open
Preferences menu. [More commands](https://slack.zendesk.com/hc/en-us/articles/201259356-Slash-Commands).

### TracTrac Trac is the place where contributors create issues for bugs or feature requests much like GitHub.󠀁[https://core.trac.wordpress.org/](https://core.trac.wordpress.org/)󠁿. Integration

Slack has dozens of powerful integrations with other services. We’ve already added
a number of them, along with some custom tools using Slack’s webhooks. Trac and 
SVNSVN Apache Subversion (often abbreviated SVN, after its command name svn) is 
a software versioning and revision control system. Software developers use Subversion
to maintain current and historical versions of files such as source code, web pages,
and documentation. Its goal is to be a mostly compatible successor to the widely
used Concurrent Versions System (CVS). WordPress core and the wordpress.org released
code are all centrally managed through SVN. https://subversion.apache.org/. bots
served the project well in IRC for years. We’ve brought this functionality to Slack,
and looks better, too.

When you enter `#12345`, a bot helpfully prints that ticket’s URLURL A specific 
web address of a website or web page on the Internet, such as a website’s URL www.
wordpress.org and info. You can specify a specific Trac using `#12345-core` or `#
123-meta`; otherwise, it is guided by the channel you are in.

If you want to suggest an integration or tool for a channel, or report a bug or 
issue, join [#slackhelp](https://app.slack.com/client/T024MFP4J/C02QHM0P8).

### WordPress Color Themes

![](https://make.wordpress.org/chat/files/2014/10/apps2.png)

Just enter `#23282d,#191E23,#0073AA,#FFFFFF,#191E23,#FFFFFF,#46B450,#00A0D2` into
Preferences → SidebarSidebar A sidebar in WordPress is referred to a widget-ready
area used by WordPress themes to display information that is not a part of the main
content. It is not always a vertical column on the side. It can be a horizontal 
rectangle below or above the content area, footer, header, or any where in the theme.
Theme. For a theme that mimics the excellent “Midnight” WordPress admin color scheme,
try `#363B3F, #26292C, #E14D43, #FFFFFF, #26292C, #FFFFFF, #E14D43, #E14D43`.

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See [11 Useful Tips for Getting the Most out of Slack](https://slackhq.com/11-useful-tips-for-getting-the-most-of-slack)
and [Slack’s Help Center](https://get.slack.help/hc/) for more goodies.