Site Feedback Guide

Note: We’re improving the handbook and it is still a draft. If you find an error, please comment below.

On occasion, the Make WordPress Accessible group has been asked to review a wordpress.org site and provide feedback on any accessibillty issues. The following document contains a series of guidelines (organised by skill level and technology usage) that should enable you to do so — irrespective of whether you are a technical developer or a non-technical WordPress user.

Technical Users Technical Users

CSS CSS

If you use web developer tools and can easily disable Cascading Style Sheets (CSS) , Javascript and image display in your browser, please try the following:

  • Disable all CSS:
    • Does the site still render in a logical order?
    • Are the various elements and sections still clear (e.g. headings, paragraphs, forms, lists, links and navigation)
  • Enable CSS & disable all images:
    • Is alternate text or image replacement used?
    • Are headings and other important elements visible?
    • Is the contrast still usable?
  • Disable all CSS & images:
    • Are the various elements and sections still clear?
    • Is alternate text used for images added via markup?
    • Could these images be better implemented using CSS?
    • Are headings and other important elements visible?
    • Is the contrast still usable?
  • Disable Javascript:
    • Does the site still work effectively?
    • Are any visible links broken?

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Markup Markup

  • How semantic and proper is the mark-up?
  • Are headings used effectively and in a reasonable order?
  • Is list markup used for lists?
  • Is blockquote markup used correctly or has it been used purely for presentation?
  • Is emphasis markup used correctly or has it been used purely for presentation?
  • Is tab indexing used wisely?
  • Are accesskeys used at all?

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Non-technical Sighted Users Non-technical Sighted Users

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Images Images

  • Does the site use images in a way that supports reading & comprehension?
  • If the site has few images, would it benefit from more to support those whose first language is not used on the site (e.g. sign language users)?

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  • Are links in the page’s content area easy to find/see or do you have to search for them?
  • Does link text actually describe the resource it is pointing to?
  • Would the link text still be understood if it was read out of context?
  • If you are using a mouse:
    • Are links easy to click on?
    • Are hover styles used on links which do not depend entirely on color?
    • Do these styles also work on visited links?
  • How effectively are links separated?

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Fonts Fonts

  • Are the fonts used on the site easy to read?
  • Are there too many font/text styles in use?

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Forms Forms

  • Are forms easy to use and complete?
  • If you click on the label of a form input, does the cursor immediately appear in the relevant form input?
  • If you make a mistake, does the form try to highlight your error so you can correct it?

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Screen Reader Users Screen Reader Users

  • How well does the site sound?
  • Is it clearly read or are there redundancies or spots of missing information?
  • Are image alt attributes used effectively?
  • Are there any images that need much longer descriptions (e.g charts)?
  • Can you access skip navigation links?
  • Do the skip navigation links work effectively?
  • Are you forced to move through too many navigation links to reach the one you want?
  • If you have access to Heading Lists, do the headings support your understanding of the page?
  • If you have access to Link Lists, do the links still make sense when rendered in this list?
  • How effectively are links separated if you do not use a Link List?
  • Are there any links that allow you to move up & down a given page?
  • If “yes”, are they used effectively?
  • If “no”, would the page benefit from such links?
  • Are forms easy to understand and complete?
  • If you make a mistake, does the form try to highlight your errors in an effective manner?

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Sighted Keyboard Users Sighted Keyboard Users

  • When you move into the page, do you become lost very easily?
  • Can you access skip navigation links?
  • Do the skip navigation links work effectively?
  • Are links easy to find/see or do you have to search for them?
  • Are there any links that allow you to move up & down a given page?
  • If “yes”, are they used effectively?
  • If “no”, would the page benefit from such links?
  • Is it easy to see which link currently has focus?
  • When completing forms, is it easy to see which form input currently has focus?
  • Are there any areas of the site that you cannot access?

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All Users All Users

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Readability Readability

  • Is it clear what the site is for?
  • Can you easily distinguish the navigation menus from (say) the page’s main content?
  • How readable is the site’s content?
  • Is there any text that is hard to see and/or read?
  • How easily can the content in a page be digested?
  • Is it broken down into easy-to-digest chunks?
  • Is the site’s content exceedingly verbose or it is clear and brief in its presentation?
  • Are the headings used in a way that makes sense?
  • How about the spelling – is it correct?
  • Are abbreviations expanded or explained?
  • How useful is the title element at the top of the browser window?
  • Does it reveal something useful about the current page?
  • If you bookmark the page, is the bookmark’s text concise and accurate or too verbose?

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Additional Visitor Support Additional Visitor Support

  • Does the site have an effective search tool?
  • Does the site include an accessibility statement?
  • Does the site include a privacy policy
  • Try to navigate to a non-existent page. Is the resulting error page helpful?
  • Is it easy to make contact with the site’s owner or do you have to jump through hoops?