Topics covered during this weeks support meeting:

• WordPress 6.4 betaBeta A pre-release of software that is given out to a large group of users to trial under real conditions. Beta versions have gone through alpha testing in-house and are generally fairly close in look, feel and function to the final product; however, design changes often occur as part of the process.-3/RCRelease Candidate A beta version of software with the potential to be a final product, which is ready to release unless significant bugs emerge.-1
• Timeline for the new support guidelines
• Additional APAC friendly meeting times
• Checking in with international liaisons

To interact with meeting notes, provide thoughts, and get the full support-note experience, please see the full meeting summary.

#support

Community headlines and updates

This is where news that are relevant or good to know for the team from across the community are brought up and shared.

Suggested stance on the use of AI-tooling

This past week a post on suggested wording, and how to approach the use of AI-tooling in support scenarios on WordPress.orgWordPress.org The community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. https://wordpress.org/ was posted, looking for acknowledgement and input.

See the full post at https://make.wordpress.org/support/2023/05/suggested-stance-on-the-use-of-ai-tooling/

WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. Europe

Next week will be WordCamp Europe, not much to say ahead of time, other than the team hoping to see many of you there!

With travel involved, there’s not currently a planned weekly meeting for Thursday June 8th, but please reach out if you’d like for there to be one organized!

#support

Items covered and discussed in the Support Team Meeting include:

• WordPress 6.2 RC2
• Statistics in weekly updates
• Checking in with international liaisons

For the full experience of a support meeting summary, including calls for comment and good tunes, please read the full make/support meeting summary post.

#support

Items covered and discussed in the Support Team Meeting include:

• Support component metaMeta Meta is a term that refers to the inside workings of a group. For us, this is the team that works on internal WordPress sites like WordCamp Central and Make WordPress. bug scrubs
• CoreCore Core is the set of software required to run WordPress. The Core Development Team builds WordPress. media modal request for input
• Requiring reasons when flagging users

For the full experience of a support meeting summary, including calls for comment and good tunes, please read the full make/support meeting summary post.

#support

Items covered and discussed in the Support Team Meeting include:

• Two-factor authentication
• WordPress 6.2 betas
• Support forumSupport Forum WordPress Support Forums is a place to go for help and conversations around using WordPress. Also the place to go to report issues that are caused by errors with the WordPress code and implementations. bug scrubs
• Lowering barrier for taking on responsiblities in the team
• Updated FAQ
• Checking in with international liaisons

For the full experience of a support meeting summary, including calls for comment and good tunes, please read the full make/support meeting summary post.

#support

Items covered and discussed in the Support Team Meeting include:

• Topic reports by users
• Support component bug scrub
• WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. Asia
• Checking in with international liaisons

For the full experience of a support meeting summary, including calls for comment and good tunes, please read the full make/support meeting summary post.

#support

Items covered and discussed in the Support Team Meeting include:

• WordPress 6.2 betaBeta A pre-release of software that is given out to a large group of users to trial under real conditions. Beta versions have gone through alpha testing in-house and are generally fairly close in look, feel and function to the final product; however, design changes often occur as part of the process.
• Community Summit attendee applications
• Evolving international liaison check-ins
• Checking in with international liaisons

For the full experience of a support meeting summary, including calls for comment and good tunes, please read the full make/support meeting summary post.

#support

Items covered and discussed in the Support Team Meeting include:

• Docs Team seeking input on terminology use that impacts the Support Team
• Blocks Everywhere (in the forums) status
• Checking in with international liaisons
  • Doing more direct, but asynchronous, check-ins due to timezones
• Mobile Forums are live for the WordPress App support

For the full experience of a support meeting summary, including calls for comment and good tunes, please read the full make/support meeting summary post.

#support

Items covered and discussed in the Support Team Meeting include:

• Community headlines and updates
  • HelpHub is being split out from Support
  • WordPress 6.2 has a release squad and tentative release date
• Support Training; About formalize onboarding
• The Support Handbook; A review and update is needed
• Open Floor
  • Blocks in the support forums; Now enabled in (almost) all global forums
  • Mobile app support; Now returning to WordPress.orgWordPress.org The community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. https://wordpress.org/

For the full experience of a support meeting summary, including calls for comment and good tunes, please read the full make/support meeting summary post.

#support