This morning I ran 2 users through some “widget” scenarios.

Here are the videos: User 1 & User 2.

User #1

Step 1: Log in

No issues.

Step 2: Check out your site

No issues.

Step 3: Go to widgets screen

No issues.

Step 4: Remove widgets

No issues.

Step 5: Add text widget

Looks like he skipped this step…

Step 6: Add pages widget

3:55 – When he saved the changes he had made to the “pages” widget, he clicked the “Save” button multiple times. Looks like he was unsure as to whether the changes were saved.

Step 7: Reorganize widgets

No issues.

Step 8: Preview changes

No issues.

User #2

She says she’s done a lot of blogging (but only on Blogger). She was excited for the chance to try WordPress.

Step 1: Log in

No issues.

Step 2: Check out your site

No issues.

Step 3: Go to widgets screen

2:20 – She got confused by the wording of my instructions. She found her way to the widgets screen, but thought she was in the wrong place. My bad.
3:30 – and she’s back on track…
4:55 – “Well that is different from Blogger, but I really like that. That is so much more simple”, she says referring to the way you can add and remove widgets by dragging and dropping.

Step 4: Remove widgets

No issues.

Step 5: Add text widget

No issues.

Step 6: Add pages widget

No issues.

Step 7: Reorganize widgets

No issues.

Step 8: Preview changes

No issues.

Observations/Thoughts

  • Both users skipped step 5 (where I asked them to add a text widget with an image of a dog). This was unintended. Must have been a glitch. :-(
  • They both breezed right through this. I guess that’s a good thing. ;-) What else (related to widgets) can I add if I retest these scenarios in the future?
  • When saving changes to a widgets, we should show the spinner, and then perhaps “saved” for a brief second (like we do now with media properties). That way users don’t have to guess whether their changes were saved.
  • The “First Front Page Widget Area” and the “Second Front Page Widget Area” sections only work when a static front page is set. Should they just be hidden until the user sets a static front page?