I sent two additional users through discovery cycle…

I sent two additional users through discovery cycle 1 on Friday afternoon. The four initial tests can be found here.

User #5 through these scenarios

Here’s the video, and my notes:

Step two notes – Log in

No problems.

Step two notes – Explain what you see

No problems.

Step Three notes – Preview your blog

Found it after a bit of trial and error

Step Four notes – Change your background color

5:20 – Yay! She was able to use the color picker.

Step Five notes – Change your site title

5:55 – No problems.

Step Six notes – Add your first post

6:42 – No problems. Used the “+ new” menu

Step Seven notes – Preview your new post

No problems.

Step Eight notes – Publish an image

9:40 – No problems – Another instance of a user literally copying and pasting the image into the visual editor.

Recap

Quickest user test so far. By far. Yay!!!!

User #6 through these scenarios

Here’s the video, and my notes:

Step two notes – Log in

  • Takes 2 times to log in, but no problems.
  • She see’s the big IE is out of date notice.
  • 2:20 – “It’s a little distracting”, referring to dashboard in general.

Step two notes – Explain what you see

No problems.

Step Three notes – Preview your blog

No problems. Clicked link in welcome screen.

Step Four notes – Change your background color

  • 3:30 – hunting and pecking through left nav
  • 5:00 – tries using color picker (which semi-works in IE7/8?), she selects a color from the right hue slider, but it doesn’t update the color. 🙁
  • 5:50 – comes back a second time, and only see’s hex text box – user gives up.

Step Five notes – Change your site title

  • 6:30 – User ends up in Appearance -> headerHeader The header of your site is typically the first thing people will experience. The masthead or header art located across the top of your page is part of the look and feel of your website. It can influence a visitor’s opinion about your content and you/ your organization’s brand. It may also look different on different screen sizes. (this is about the 3rd user out of 6 that have tried it here). Note: we need to add a link on this page.
  • 7:40 – Still trying to find it in appearance -> header
  • 8:24 – Finds it in settings -> general

Step Six notes – Add your first post

9:30 – IE7/8? woes adding title in “Add new post”

Step Seven notes – Preview your new post

No problems.

Step Eight notes – Publish an image

No problems.

Recap

  • So we’ve still got problems with the color picker. I think it’s slightly unfair to judge this too critically since the user is using IE7, or 8?
  • I’m going to work up a quick patch to add a link to edit the users site title from the appearance -> header page.

#discovery-cycle-1, #user-testing