Going over the support forums lately, we are noticing some changes about how the theme author’s prefer to support their themes and many would rather provide a support on their site -vs doing this from WPORG. In addition of having different members answering the questions whether or not they are the right one.
To take the load from WPORG and to help authors maintain a single support site, would it be possible to give them a choice of changing the green button link “View support forum” and also “About this Theme > Support Threads” to wherever author handles the questions?
Possible way to “handle” the requests would be something along the lines of:
Support URI: http://example.com/support/
Question is for all, but without knowing what needs to be done in the “background” and if it would be possible at all.
What do you think?
P.S. Also see