Julia Golomb 9:20 pm on February 2, 2024
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X-post: Incident Response Team: Call for Nominations

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Steven Stern (sterndata) 5:44 pm on February 2, 2024  

Suggestion for a change in the guidelines:

The current guidelines for commercial products state that “Reviews of plugins and themes are to be limited to the functionality of the pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress.org Plugin Directory https://wordpress.org/plugins/ or can be cost-based plugin from a third-party or theme hosted on WordPress.orgWordPress.org The community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. https://wordpress.org/”. Therefore, moderators should remove reviews that discuss commercial versions and educate reviewers approrpriately.
Unfortunately, we usually only see commercial reviews when they’re pointed out, via the report topic tool, by developers/authors. More unfortunately, I’ve noticed that such reports occur, in the vast majority, for one star reviews. I have never seen a five star review reported.
As a result, we are removing one-star reviews and leaving the non-reported ones alone. This skews the average rating by limiting the distribution of stars to the higher levels.
I propose that we revise our guideline to say that reviews of commercial plugins/themes are acceptable on wordpress.org when such reviews discuss functionality or user-facing features. Reviews that are essentially payment disputes or support extortion would continue to be archived, with a reply that such disputes should be handled via private email.

Hari Shanker R 3:30 pm on January 12, 2024
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X-post: Call for Mentees & Mentors: Contributor Mentorship Program Cohort #2 (2024 Q1)

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Alex Kirk 4:13 pm on December 12, 2023
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X-post: Update on Matrix Migration: Pausing the Transition

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tobifjellner (Tor-Bjorn Fjellner) 8:06 pm on December 11, 2023
Tags: make.wordpress.org/polyglots,   

X-post: How can we best handle local channels in WordPress global Slack?

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jordesign 8:37 pm on December 6, 2023
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7th December Support Team meeting

The weekly support meeting will be held on Thursday, December 7 2023, 10:00 UTC AND Thursday, December 7 2023, 17:00 UTC in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/.(a Slack account is required) or at https://make.wordpress.org/support/chat/.

2 meetings this week

Based on previous discussion, we are trialling an APAC-friendly meeting time to see if that is a valuable option. For now, this will be in addition to the existing meeting time – but depending on demand we can consider alternating the times each week.

Slack > Matrix Switchover

Checking in on the proposed switch from Slack to Matrix:

  • What are the things that could be challenging if we make the #forums channel on Slack read-only starting today?
  • What pain point or blockers have you noticed using Matrix and different clients?

Support Team Onboarding

With the new Support Guidelines approved and in place – it might be time to consider documenting some kind of onboarding for potential new members to the team. What do you think? What should be included?

Checking in with international liaisons

This is the section where we reach out to the non-English speaking parts of our community, to see how they are doing, if there’s anything we can help each other with, or just interesting things going on that it would be nice to share with others.

There’s no requirements for previous participation or “fame” to share here, anyone is welcome, and we encourage newcomers to participate!

Unable to make the meeting, or maybe meetings just aren’t your thing? We would still love to hear how things are going in other non-English speaking parts of our community. Please feel free to let us know via the comment section below, in your own time, if there is anything you’d like to share, any questions or concerns you have, or just to let us know you’re doing OK!

We will make a habit of putting this callout with every agenda post going forward, so that everyone has a chance to join in.

For any other items to discuss, please add them to the comments below, or bring them up in the meeting.

Alex Kirk 6:50 pm on December 1, 2023
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X-post: Embracing Matrix for Enhanced Communication

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Felipe Santos 4:57 pm on November 30, 2023  

30 November Support Team meeting

The weekly support meeting will be held on Thursday, November 30 2023, 17:00 UTC in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/.. (a Slack account is required)

New meeting on APAC time

We recently discussed the possibility of having an Asia-Pacific (APAC) meeting, and @jordesign offered to do it next week. Any specific blockers for doing so? I feel like we only need to update the meeting calendar.

Any specific time schedule that would work well? Maybe 10 am UTC?

Matrix is becoming a reality really soon

Matrix is becoming a reality really soon. Do we still have blockers for the team in this direction?

Maybe we need to change the slug for the chat https://make.wordpress.org/support/chat/ as @clorith suggested?

Checking in with international liaisons

This is the section where we reach out to the non-English speaking parts of our community, to see how they are doing, if there’s anything we can help each other with, or just interesting things going on that it would be nice to share with others.

There’s no requirements for previous participation or “fame” to share here, anyone is welcome, and we encourage newcomers to participate!

Unable to make the meeting, or maybe meetings just aren’t your thing? We would still love to hear how things are going in other non-English speaking parts of our community. Please feel free to let us know via the comment section below, in your own time, if there is anything you’d like to share, any questions or concerns you have, or just to let us know you’re doing OK!

We will make a habit of putting this callout with every agenda post going forward, so that everyone has a chance to join in.

For any other items to discuss, please add them to the comments below, or bring them up in the meeting.

Courtney Robertson 1:39 pm on November 30, 2023
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X-post: Create Tours for Make P2s

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Felipe Santos 5:06 pm on November 23, 2023  

23 November Support Team meeting

The weekly support meeting will be held on Thursday, November 23 2023, 17:00 UTC in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/.. (a Slack account is required)

WordPress 6.4

Any general feedback for the new version?

Plans for the team in 2024

What should be our plans for 2024?

Checking in with international liaisons

This is the section where we reach out to the non-English speaking parts of our community, to see how they are doing, if there’s anything we can help each other with, or just interesting things going on that it would be nice to share with others.

There’s no requirements for previous participation or “fame” to share here, anyone is welcome, and we encourage newcomers to participate!

Unable to make the meeting, or maybe meetings just aren’t your thing? We would still love to hear how things are going in other non-English speaking parts of our community. Please feel free to let us know via the comment section below, in your own time, if there is anything you’d like to share, any questions or concerns you have, or just to let us know you’re doing OK!

We will make a habit of putting this callout with every agenda post going forward, so that everyone has a chance to join in.

For any other items to discuss, please add them to the comments below, or bring them up in the meeting.