Following my discussion earlier this week with Jen and to clarify what was mentioned in her post, I’ve been thinking of ideas for what a “Troubleshooting WordPress Workshop” could look like.
Two years ago at WordCamp Toronto, Kathryn Presner led a 3 hour workshop and gave beginners a primer about WordPress walking them through the dashboard, etc… Myself and Ruth Maude were on hand to help people with questions.
Perhaps 3 hours is too long for a troubleshooting workshop, but having a longer session would be useful for folks to ask question, play with code, etc…
A very rough outline of what could be covered would be:
- Installation Issues ( localhost and self hosting )
- I can’t find/reset my password what do I do?
- Overview of FTP and phpMyAdmin – why these are great troubleshooting tools
- Ack! White screen of death
- Theme/Plugin errors
- Incompatibility with themes/plugin
- Media Images are not showing up, how can I fix this?
- I’ve upgraded my site and now it’s borked
- My site is slow
- I’m making changes and nothing happens
- I change the site url and now I can login to my admin
- Help me change the width/colour/font???? How do I do this?
These are just off the top of my head right now. Before doing anything, I would want to go through the troubleshooting info on the codex, but having been on the forums for a while, I’ve answered a combination of these questions, once or twice.
I would also like to give the participants the opportunity to submit their specific issues before they come. Hopefully once they’ve been through this, they would be more comfortable coming to the forum and offering help.
Let me know if you have any suggestions, comments.
mrmist 8:34 pm on May 16, 2013 Permalink |
Very yes.
WebTechGlobal 8:43 pm on May 16, 2013 Permalink |
Voted yes however I would prefer something more advanced in its place…
It could be a plugin that sends information about the blog to this site i.e. theme, plugins, website name etc. Along with that the webmaster can describe their site, it’s purpose, the team and have questions that help us to determine why they use WordPress.
I think in short my idea is a community moderated portfolio. Effort would be required to get the WordPress on this forum. Screenshot of the WordPress should be included. The plugin rating system could be used especially now that it is tied into a review approach.
Is this not something worth considering so that people do have a free place to show off their WordPress on an official WordPress domain and it is done in a way that spammers wouldn’t have time for?
Amy Hendrix (sabreuse) 8:46 pm on May 16, 2013 Permalink |
What you’re describing is the Showcase — and there’s no move to get rid of that!
Christine 8:51 pm on May 16, 2013 Permalink |
Indeed.. I should have clarified, I’m suggesting that we remove this section – http://wordpress.org/support/forum/your-wordpress
not the showcase – http://wordpress.org/showcase/
Andrew Nevins 8:46 pm on May 16, 2013 Permalink |
If we don’t scrap them, we could introduce more strict guidelines on how to post.
Forrst.com is a website that dedicates itself to a community a review system. People can post their work and review other people’s work. Forrst deals with the same sorts of crap but they resolve it by allowing users to mark work as:
“Needs more work. Forrster hasn’t put enough time into their post for community feedback to be useful.”
“Overly Promotional. The post doesn’t contribute enough opportunity for the community to learn.”
“Lacks purpose. Forrster hasn’t asked for specific feedback, highlighted successful ideas, or shared insight into their work.”
We could take their guidelines as criteria that users must meet when posting their own work. Then if people don’t meet those guidelines, we could delete their threads.
I can see how introducing these guidelines would mean moderating the Your WordPress forum more, but the frequency of threads opening up there is really low, so it may not need too much moderation.
Jan Dembowski 11:32 pm on May 16, 2013 Permalink |
Voted “YES!” I think it’s time for the Your WordPress sub-forum to be shown the door.
Occasionally you’ll get some really good posts (I’m still impressed with Bea’s site) but the majority of the posts are people attempting to get Google Juice out of posting the a link.
Many of those are just plain awful and as Andrew used to point out not different from the theme’s demo site. It’s not really serving it’s original purpose anymore.
Andrew Nevins 8:41 am on May 17, 2013 Permalink |
Yes, pretty much all of the sites I have reviewed on there since I can remember have been exactly the same as the themes they derive. Basically people want others to review their actual content, which of course does not contribute anything to the community. I often now reply, “I think the developers of theme X have done a really good job” when people try to take credit for them.
Ipstenu (Mika Epstein) 5:57 am on May 17, 2013 Permalink |
More rules/guidelines won’t help. If people don’t read the ones we have, and they don’t, it won’t change the pain that is both that forum and the Meetups one.
I vote to dump. It was a great idea when WP was a smaller community, we’re a bit mammoth
Les Bessant 6:15 am on May 17, 2013 Permalink |
I think its time is long gone.
Rev. Voodoo 11:22 am on May 17, 2013 Permalink |
Granted… due to full time school+work, I haven’t been super active in the forums (I’ll be back!), but since I started hanging out on the forums, I’ve seen that section kind of devolve. It used to be a bit useful, a meet and greet, and beginners really looking for input – heck I was in there when I made my first couple of themes from scratch (man, they are ugly). It just doesn’t really serve that, or any, purpose any longer.
Mvied 3:40 pm on May 17, 2013 Permalink |
I think something outside the forum with a formal submission process would be a much better idea if the community wanted to keep something like this around at all. That way the moderators could create guidelines as to what can be submitted and a lot of the mess will not be published.
Siobhan 5:15 pm on May 17, 2013 Permalink |
Any chance you could just block it to new submissions? It’s pretty useful to me at the minute while I’m researching WP history.
Christine 6:00 pm on May 17, 2013 Permalink |
ah ah… I knew there would be something I hadn’t thought about. Good point.
Jan Dembowski 12:18 pm on May 18, 2013 Permalink |
That would be good. Put up a sticky on that sub-forum with “No more submissions etc.” and leave it for historical purposes.
Andrew Nevins 9:34 pm on May 18, 2013 Permalink |
Can we delete advertising/ spam/ lacking purpose/ lacking detail threads to make room for the good ones on the first page?
Jan Dembowski 12:00 pm on May 19, 2013 Permalink
It’s tricky. If someone’s spaming any forum then *ZAP! Buh-buy!* that post.
But so much of Your WordPress is just “What do you think of this site?” and that’s kinda/sorta permitted provided it’s actually a WordPress site.
There’s one guy who every few months posts his client work link. The sites are WordPress and not bad per se but those posts don’t really serve a point IMHO. It’s just really an attempt to get a link.
Ipstenu (Mika Epstein) 3:32 pm on May 21, 2013 Permalink
The problem there is the manual work involved. Frankly, I have no interest in curating that. I’d rather actually help people