Support Internship Update: Week 8

Welcome to the official blog for the WordPress Support team.

Need help with a WordPress issue? You can find help with your WordPress problem by posting in the support forums or asking on the #wordpress IRC channel.

Want to get involved?

Answering a question in the support forums or on IRC is one of the easiest ways to get started. Everyone knows the answer to something!

We have a detailed handbook to help contributors learn how to work with the forums and IRC.

Weekly Meetings

As well as discussing support issues here on the blog, we use Slack for group communication.

Our weekly meeting is held fortnightly on Thursday at 20:00 UTC, with agendas published below. The next will be at Thursday, 20:00 UTC (your time zone) in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/..

Hello all. So, I’ve passed the mid-point of my internship and am still very much enjoying being part of the WordPress community.

As I’ve said before, providing support for other users is most definitely helping me to increase my own knowledge base, and helping to resolve problems for people is something that makes me feel happy in the process. Outside of the forums, I’ve started getting my head around the tracTrac Trac is the place where contributors create issues for bugs or feature requests much like GitHub.https://core.trac.wordpress.org/. ticketing system and am now an official part of the theme reviewer team too. 🙂

I’m grateful that I get to do something I enjoy so much full-time at the moment, and I’ll try my best to make the most of this last part of my internship.

Want to get involved?

Weekly Meetings

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