Plugin authors can now change the “Resolved” status on support topics made about their plugins on .org.
Note: This only works when the topic is made from the plugins area, using the “Got something to say? Need help? Write a new topic.” link at the bottom of the plugins screen. Topics that are simply manually tagged with the name of the plugin won’t work.
Mods and higher can still change the resolved status on any topic, as always. So you may not be able to see this change easily. 
Ipstenu 1:33 pm on July 22, 2010 Permalink
WOOT! This is awesome! Yay for upgrades!
scribu 1:47 pm on July 22, 2010 Permalink
Diving in now
scribu 1:49 pm on July 22, 2010 Permalink
Erm, yes I can see the dropdown now, but clicking “Change” doesn’t have any effect.
Otto 1:56 pm on July 22, 2010 Permalink
What happens when you click Change then? What thread are you trying it on?
scribu 2:21 pm on July 22, 2010 Permalink
I’m trying to mark http://wordpress.org/support/topic/420021 as “resolved”. When I click change, I’m just sent to the same url, and the status is “not resolved”.
Rich Pedley 2:24 pm on July 22, 2010 Permalink
I get the same on this thread:
http://wordpress.org/support/topic/413925
trying to change the status from ‘not a support question’ to ‘resolved’ it remains as ‘not a support question’
(Using that thread as a test.)
Otto 2:32 pm on July 22, 2010 Permalink
Hrmmm.. Okay, I’m looking into it. Seems there’s something I missed.
Otto 2:44 pm on July 22, 2010 Permalink
Yep, there was. It’s a bit hard to test this sort of thing when I already had the ability to change that status. Testing as myself bypasses the specific piece of code I was trying to test.
Still, should be working now. I think.
Rich Pedley 2:49 pm on July 22, 2010 Permalink
Looks like it is – excellent work, thanks Otto.
Now all we need is a way to seeall threads for all our plugins on one page
scribu 2:54 pm on July 22, 2010 Permalink
@Otto: yep, works now.
@Rich Pedley: I don’t think that’s a good idea. Popular plugins have 1000s of threads.
scribu 2:55 pm on July 22, 2010 Permalink
Oh, you mean combined. Yeah, that would be nice.
Rich Pedley 3:03 pm on July 22, 2010 Permalink
yes combined, and paginated of course. I’ve only got a few and I’d find it useful, I dare say others would as well.
JLeuze 3:22 pm on July 22, 2010 Permalink
Awesome, I resolved all of the support topics for my plugin and it worked perfectly!
Thanks, this will be a really helpful addition. While you’re tweaking the forums, is there an easy way to exclude the sticky posts from the No Replies view?
Otto 3:30 pm on July 22, 2010 Permalink
Easiest way in the world: Put a reply on them.
JLeuze 3:36 pm on July 22, 2010 Permalink
Nice!
Pat 1:33 am on July 23, 2010 Permalink
Is there another way to tell when a topic is made from the plugins area?
There are a suspiciously large number of my plugin’s support topics that I cannot change the “Resolved” status for, and their titles take the same form as topics where this feature is actually offered to me.
Just want to make sure this is working as intended. Thanks Otto!
Otto 2:44 pm on July 25, 2010 Permalink
Well, yes. If you can change the resolved status, it was made from the plugin area.
Seriously, when you use that link to make a new topic, some metadata gets added to the topic on the back end which marks what plugin the topic is about. I use that meta info to do a lookup on the plugin and determine who can adjust the resolved status.
But, if somebody makes a topic and just makes it look similar, with tags and the title and such, then it will still show up in the list of topics about that plugin (as that uses tags), but not have the hidden meta info.
I intentionally did not use the tags, because anybody can adjust them.