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Make WordPress Community

Welcome to the official blog of the community/outreach team for the WordPress open source project!

This team oversees official events, mentorship programs, diversity initiatives, contributor outreach, and other ways of growing our community.

If you love WordPress and want to help us do these things, join in!

Getting Involved

We use this blog for status reports, project announcements, and the occasional policy debate. Everyone is welcome and encouraged to comment on posts and join the discussion.

You can learn about our current activities on the Team Projects page. There projects are suitable for everyone from newcomers to WordPress community elders.

You can use our contact form to volunteer for one of our projects.


In addition to discussions on this blog, we have weekly IRC meetings Thursdays at 19:00 UTC in the #wordpress-getinvolved channel on irc.freenode.net (webchat) for real-time communication.

Each week is devoted to a specific area:
• 1st — Meetups/other local events
• 2nd — Mentorship, diversity
• 3rd — WordCamps/conferences
• 4th — Contributor recognition, .org sites
• (5th — Virtual party)

Recent Updates Toggle Comment Threads | Keyboard Shortcuts

  • Chase Livingston 3:38 pm on August 22, 2014 Permalink | Log in to leave a Comment
    Tags: ,   

    Categories: Meetups ( 15 )

    This Week in Meetups 

    I’m hoping to begin posting what happened with meetups each week as a recap so everyone can stay up to date and get involved if they’re interested. So here it goes:

    • Rolled in Cumbria meetup to the chapter program
    • Created Lehigh Valley meetup group.
    • Processed all remaining applications that were in the meetup queue
    • Scheduling chats for creating and/or rolling in other meetups to come
  • Jen Mylo 4:55 pm on August 21, 2014 Permalink | Log in to leave a Comment

    Team Chat Agenda, August 21, 2014 

    Topic: WordCamps/conferences

    • Project discussion: forcing wordpress.org sign-in/registration to buy tickets on wc.org. We’ve wanted it here on the community team, there are some technical issues in implementation. Let’s discuss.

    Other WC/conference topics? Add in the comments.

    Also, vote on IRC or Video.

    • Barry Kooij 5:01 pm on August 21, 2014 Permalink | Log in to Reply

      I would like to discuss the existing meetup.com group rule “We ask that any member of the group be allowed to organize events (this is a setting in group tools) rather than the organizers acting as gatekeepers.” vs the fourth good faith rule “Meetup groups allow events to be organized by any reliable/trusted member of the community.”.

      • Chase Livingston 5:10 pm on August 21, 2014 Permalink | Log in to Reply

        What in particular would you like to discuss about that?

        • Barry Kooij 5:29 pm on August 21, 2014 Permalink | Log in to Reply

          That I think there’s a big difference between the two.

          • Chase Livingston 5:34 pm on August 21, 2014 Permalink | Log in to Reply

            I think they’re the same, community == meetup group, is that what’s tripping you up?

          • Jen Mylo 5:36 pm on August 21, 2014 Permalink | Log in to Reply

            I have he same question as Chase; what exactly do you see as the big difference between the two wordings? The intent is the same, so if we need to choose better language, let’s figure out what it should say to be clear enough for everyone.

      • Jen Mylo 5:35 pm on August 21, 2014 Permalink | Log in to Reply

        The first Thursday of the month the team chat is devoted to meetups, so it would probably be best to discuss it in that week’s chat rather than this week’s, since meetup organizers tend to come to that one.

    • Caspar 5:02 pm on August 21, 2014 Permalink | Log in to Reply

      Sick, won’t attend today, sry.

    • Valerio Souza 5:21 pm on August 21, 2014 Permalink | Log in to Reply

      It’s a good subject, I prefer IRC

    • Ian Dunn 5:35 pm on August 21, 2014 Permalink | Log in to Reply

      vote on IRC or Video.

      I can do video.

      forcing wordpress.org sign-in/registration to buy tickets on wc.org

      Most of what we’ve written is live at testing.wordcamp.org, so everyone can try it out if they want. It works pretty well if you already have a WordPress.org account, but the UX is bad if you have to go out and create one, then come back and login.

      Here’s what the workflow looks like right now:

      1. A logged out user visits http://testing.wordcamp.org/tickets/ and clicks the “please create one” link and is taken to https://wordpress.org/support/register.php
      2. User completes registration form
      3. User is still at https://wordpress.org/support/register.php and is shown a message saying, “Your registration as [username] was successful. Within a few minutes you should receive an email with your password. Once you have your password, you can log in to WordCamp.org and return to your original destination.”
      4. User checks their e-mail (in a separate browser tab if they use a webmail client) and gets their password.
      5. User returns to the registration page and clicks on the link that takes them to http://wordcamp.org/wp-login.php
      6. User logs in and is taken to http://testing.wordcamp.org/tickets/ and can now buy a ticket

      So, what can we do to improve that workflow? Here are some of my thoughts:

      • After step 2, automatically log the user in to WordPress.org and WordCamp.org, removing steps 4 and 5. The success message would change to tell them they have been logged in, and give them a link to return to http://testing.wordcamp.org/tickets. This isn’t currently possible because the sites use separate cookie domains, but I’ll do some testing and research to see what’s possible.
      • Add the ‘return to original destination’ link to the e-mail in step 4, so the user can just click on it after copying the password, instead of returning to http://wordpress.org/support/register.php and clicking on the link there.
      • Allowing the user to enter their own password during step 2, so they don’t have to go to their e-mail. This would have the side benefit of being more secure than sending their password plaintext in an email, but it would also have the downside of making it easier for spam bots to create fake accounts, since they wouldn’t need to create a unique e-mail address and pull the password from it. So, we might still need them to check their email, which would defeat the purpose (except for the plaintext password issue, which we should do at some point anyway, but that’s a separate discussion).
      • Remove the CAPTCHA from the registration form. I did some research on current alternatives, though, and there doesn’t seem to be anything that performs as well and doesn’t have accessibility and internationalization issues, so this probably isn’t viable.

      I looked into creating the accounts directly on wordcamp.org instead of redirecting to wordpress.org, but there are technical barriers to that. Also, any improvements we make to the workflow would benefit all WordPress.org users.

      • Valerio Souza 5:51 pm on August 21, 2014 Permalink | Log in to Reply

        @iandunn He had some things to send you and help Camptix.

        I believe that the User can create your password is the best way, and create a field test, calculation or something.

        Facilitate the user to buy the best thing is, he’s having to wait for an email and confirm.

        Ha possibility to login with data from social networks?

        • Jen Mylo 6:42 pm on August 21, 2014 Permalink | Log in to Reply

          Logging in with social networks is not what we want. The point is to create a workflow that ties their wordpress.org profile to their WC activity, and to create a profile if they don’t already have one. It’s not just about easier signing in, it’s about crediting community activity the same way we credit core contributions. Connecting everything to the profile in the fundamental necessity here.

    • Ian Dunn 6:23 pm on August 21, 2014 Permalink | Log in to Reply

      Another agenda item: Felipe Tanus proposed using CampTix to allow users to sign up for specific sessions, and cap the number of attendees per session based on room size. That could tie in to previous discussions about letting users create a personalized schedule.

      • Jen Mylo 6:40 pm on August 21, 2014 Permalink | Log in to Reply

        I don’t think this would fly, since it would be in conflict with the rule of two feet and general openness. We don’t want people to feel like they can’t check out a session someone recommends to them while at WC because they didn’t preregister. @andreamiddleton, what do you think?

      • Andrea Middleton 7:52 pm on August 21, 2014 Permalink | Log in to Reply

        I agree with Ian’s commment; I don’t think there’s enough WordCamps having enough problems with room overflow that we need to make people commit to attending certain sessions. Many camps currently ask people to indicate their primary focus (dev/design/user/etc) so they can assess general interest split and assign tracks/rooms accordingly. If multiple WordCamps using that approach are still experiencing serious issues with capacity/programming, then I think we can revisit the issue, but I don’t see the need right now. Also, I think the attendee experience would be damaged if people thought they were committed to certain sessions even if they wanted to change their minds halfway through the session or conference.

    • Jen Mylo 6:43 pm on August 21, 2014 Permalink | Log in to Reply

      I guess we’ll do irc, since it seems like there may need to be link pasting and such that would be less convenient with video.

    • Samuel Sidler 8:00 pm on August 21, 2014 Permalink | Log in to Reply

      I’m already in the meeting, but I wanted to vote for always IRC. I think it’s more accessible to more people in a number of ways that video isn’t.

      Firstly, logs are easy to read and text-to-speech make them accessible to those with vision problems. This can be accommodated with video if there’s a big push to transcribe and publish the videos, but we’ve had trouble getting that going in several places so it’s not something we should rely on.

      Secondly, logs are available immediately. With video, someone with hearing problems is unable to follow along. With IRC (or another form of text chat), logs are always available.

      On the other hand, I can see why video might be better for those unable to type. Speech-to-text technology is really pretty good though and can accommodate people who have trouble typing.

      For all of those reasons, I think it’s almost always preferable to do meetings on IRC (or another text-based chat) instead of video.

    • Jen Mylo 8:16 pm on August 21, 2014 Permalink | Log in to Reply

  • Michael 2:40 pm on August 21, 2014 Permalink | Log in to leave a Comment  
    Categories: WordPress.tv ( 286 )

    WordPress.tv Moderator Squad Update

    “Without continual growth and progress, such words as improvement, achievement, and success have no meaning.”

    • Benjamin Franklin

    This has been a week of moderating and publishing a wide variety of videos on WordPressTV.

    In addition to  publishing the WordCamp videos from around the world, we published some meetup videos, some WordCamp Organizers videos and several how-to videos.

    A new “Subtitles” tags was added to help find the videos that have been subtitled (older subtitled videos may not have this new tag).

    And a new “moderator tools” tag  was added for the videos with information for WordPressTV moderators and WordCamp organizers.

    In The Last 7 Days:

    There were 30 videos published from 7 different WordCamps worldwide.

    The most visitors on any one day this week was 2,374.

    Top Three Most Viewed Videos This Week

    Kate Stull: Free and Low-Cost Ways to Grow an Amazing Blog

    Panel Discussion: Working From Home

    Steve Roy: What Vladimir Putin Teaches Us About Handling Trolls

    In Process:

    Want to learn about WordPress and get familiar with the lingo?
    Pick a video and subtitle or translate it. I can assure you that you will pickup the lingo and ideas and retain that information better than simply listening to or reading the same information.

    How to add subtitles and translations to WordPress.tv

  • Jen Mylo 4:04 pm on August 20, 2014 Permalink | Log in to leave a Comment

    Categories: Meetups ( 15 )

    New Process for Existing Meetups 

    As you know, the process for existing meetups to join the chapter account has been a pain since day 1. They apply, we say yes, they go on a spreadsheet, we wait for meetup.com to contact them, meetup org has to reply to email and fill out form, half the time the meetup email goes to spam, we ask meetup to resend, repeat, repeat, and eventually meetup.com adds the group to our account. ARGH! (says any meetup organizer who had to go through that)

    Shiny new process:

    • Existing meetup org applies (same as before)
    • We review, chat with them, approve (same as before)
    • We have the WordPress account join the meetup group
    • The current owner uses meetup.com tool to nominate WordPress to be the new primary organizer (pay the dues) following the meetup.com instructions in the section labeled Nominate a new organizer.
    • We receive email from meetup.com and accept the role.


    Why did we have to follow the old process for so long? No one seems to know, and the person who started us doing it that way has moved on from the company. In any case, now it’s easier. @chaselivingston has been handling meetup applications, but we could use another volunteer or two to help.

    If you’d like to volunteer to help:

    • You should have excellent written and verbal communication skills.
    • You should be capable of recognizing when someone is not respecting the WP trademark and/or license.
    • You should be someone who’s known to Jen or Andrea and considered trustworthy (via this team is fine, doesn’t need to be known in person), since the limitations of meetup.com require us to share a username/password with this volunteer.
    • You should be part of a meetup group that’s on the chapter account, unless you are in an area that doesn’t use meetup.com, in which case you should be part of a meetup group that can be approved as meeting the guidelines (since we’re now starting to approve non-meetup.com groups outside the US).

    If you’d like to volunteer, leave a comment and/or mention it in tomorrow’s meeting.

  • Jerry Bates (jerrysarcastic) 4:16 pm on August 18, 2014 Permalink | Log in to leave a Comment
    Tags: ,   

    Categories: WordPress.tv ( 286 )

    WordPress.tv – Moderator issues thread for week 34 

    Howdy WPTV Mods, and welcome to another week of awesome videos!

    Need a second opinion, having an issue with a video you are modding, or have something you want to discuss about wordpress.tv? Please say so here in the comments.

    Office hours this Wednesday

    We have our weekly office hours this Wednesday on IRC (#wordpress-getinvolved on Freenode) from UTC 15:00 – 17:00. Feel free to stop by with any of your questions!

    Convert to your time zone.

    Approving Subtitles

    You may notice that there are more subtitles being submtted for approval on WPTV, and will be in need of moderation. If you see one, please grab it and moderate by following the steps here:

    • John Parkinson 8:12 pm on August 18, 2014 Permalink | Log in to Reply

      There are 9 ‘videos’ on the first PENDING page from WordCamp Denamark but I am not seeing a video or other information if I go to that post. Were the video corrupted during upload or am I doing something wrong?


      • Michael 8:41 pm on August 18, 2014 Permalink | Log in to Reply

        The Denmark videos all have logos at the end, I’m in the process of editing them out. I can take care of those. I’ll have them done in a few days.

    • Ben Hansen 3:40 pm on August 20, 2014 Permalink | Log in to Reply

      i don’t think that time converter works very well it says the meeting started at 7am pdt and last until 10 when it should be saying 8am to 10

    • Manuel Schmalstieg 6:08 pm on August 20, 2014 Permalink | Log in to Reply

      I notice that there are currently 52 videos scheduled for publication, the queue is filled until September 8th.

      I suppose that, as the number of WordCamps and the amount of submitted recordings is growing, we should at some point increase the number of videos we publish per day? Like, from 5 to 8 …

      What do you think?

      • Jen Mylo 6:34 pm on August 20, 2014 Permalink | Log in to Reply

        We are changing the system so that we’ll be able to publish everything right away, just need an adjustment made by Otto. Will post here when that’s done.

  • Andrea Middleton 5:06 pm on August 14, 2014 Permalink | Log in to leave a Comment

    Community team chat cancelled today 

    Hey everyone! Jen Mylo is out sick today, so we’re going to cancel today’s IRC meeting.

  • Michael 3:46 pm on August 14, 2014 Permalink | Log in to leave a Comment
    Tags: moderator update   

    Categories: WordPress.tv ( 286 )

    WordPress.tv Moderator Squad Update

    “Opinion is the medium between knowledge and ignorance.”
    - Plato

    One of the tags we use to moderate videos is LOGO IN VIDEO. This covers a wide range of issues from having a company logo on the presentation slides to having watermarks, lower-thirds, intros or outros, etc inserted in a video and even the placement of sponsor placards in the videos.

    Typically watermarks, lower-thirds, intros, outros, etc are used to show ownership of a video or they are used as an advertisement for a product or service, and are really not appropriate for WPTV videos. The exception begin when these are used for information about the presentation itself. Sponsor’s logos or logos on presentation slides should not be a prominent (distracting) part of the video shot or the slides.

    Keeping this in mind will help avoid a video being delayed for editing or simply not being published at all.

    In The Last 7 Days:

    21 Videos were published

    from 6 WordCamps around the world.

    The day that typically gets the least views is Saturday.

    The Top Three Most Viewed Videos This Week

    Nancy West Johnson: Create Your First WordPress Website

    Panel Discussion: How to Become a Better WordPress Developer

    Morten Rand-Hendriksen: Web Design is a Process

    In Process:

    Subtitles/translations has added a video that shows you how to open an Amara account and add a subtitle or translation file to any video hosted on WordPress.tv. Check it out!

    How to add subtitles and translations to WordPress.tv

  • VarunAgw 9:41 pm on August 8, 2014 Permalink | Log in to leave a Comment
    Tags: ,   

    GSoC SupportFlow v0.3 is released! 

    We are happy to announce SupportFlow v0.3 is released. Some of its new features are:

    • Recently created tickets with no reply widget in dashboard
    • Ticket assigned to current agent widget in dashboard
    • Customer recent ticket widget in view ticket page showing recent tickets created by customers
    • Allow agents to add their signatures to the tickets
    • Allow respondents to allow basic HTML tags in reply
    • Autosaving ticket data after regular interval
    • Easy creation of web based support forms using [supportflow_submissionform] shortcode
    • Allow filtering tickets with now owner
    • Several minor UI changes
    • Preventing race conditions in cron jobs
    • Save attachment more securely by adding random characters to it
    • Added grunt to minify resources automatically
    • Serving minified resources in production environment
    • Some refactoring of existing source code

    Request for Feedback :

    You can test its online demo (with username/password: admin/admin)  or download it from here. To give feedback either comment on this post or create an issue here

  • Jen Mylo 6:32 pm on August 7, 2014 Permalink | Log in to leave a Comment

    Team Chat Agenda, August 7 2014
    Topic: Meetups/Local Events

    Vote on format for today’s chat (irc text vs zoom video) in the comments and propose agenda items.

  • Michael 4:09 pm on August 7, 2014 Permalink | Log in to leave a Comment  

    WordPress.tv Moderator Squad Update

    “Coming together is a beginning; keeping together is progress; working together is success.”
    - Henry Ford

    As things settle from all the changes it appears everyone is finding their pace and a level of commitment.

    There have been a steady upload of WordCamp (and meetup) videos submitted this week. And there have been enough videos moderated and scheduled to cover the entire month of August (almost). So expect a lot of great WordPress information this month.

    We are still getting videos  from  WordCamp Philly and WordCamp Seattle and starting to get videos from WordCamp Kansas City and WordCamp Calgary.

    In The Last 7 Days:

    21 Videos were published

    from 6 WordCamps around the world.

    The day of the week that typically gets the most views on WordPress.tv is Monday.

    The Top Three Most Viewed Videos This Week

    Rebecca Gill: Solutions Before Development – Creating WordPress Products That Actually Sell

    Aaron Holbrook: Introduction to IDEs and Debugging

    George Stephanis: Moving your Plugin to GitHub – Trials, Tribulations, and Testing

    In Process:

    The Times They Are a-Changin’ 
    WordCamp post-production is ready to start accepting videos for processing. Instructions will be finalized and initially it will be rolling out to a few WordCamps .

    • Jeff Chandler 10:22 pm on August 7, 2014 Permalink | Log in to Reply

      What do you mean by WordPress post-production? Is this a new group, team, or something else? What is it’s role for WordCamps?

      • Andrea Middleton 10:30 pm on August 7, 2014 Permalink | Log in to Reply

        We’re going to try to recruit a group of volunteers to provide video post-production help to WordCamps. We’re piloting it in the coming months; wish us luck! This has been something we’ve been talking about for a long time.

    • Michael Beil 7:25 pm on August 9, 2014 Permalink | Log in to Reply

      I’m definitely interested in helping out in the coming weeks with moderation.

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