Accessibility Usertest: Export XML file

We wondered if people, using assistive technologyAssistive technology Assistive technology is an umbrella term that includes assistive, adaptive, and rehabilitative devices for people with disabilities and also includes the process used in selecting, locating, and using them. Assistive technology promotes greater independence by enabling people to perform tasks that they were formerly unable to accomplish, or had great difficulty accomplishing, by providing enhancements to, or changing methods of interacting with, the technology needed to accomplish such tasks. https://en.wikipedia.org/wiki/Assistive_technology, could understand the structure of selecting a range of posts or page in the export option with Tools/Export in the Admin.
Related ticket: #33046

Tests done on WordPress 4.3 betaBeta A pre-release of software that is given out to a large group of users to trial under real conditions. Beta versions have gone through alpha testing in-house and are generally fairly close in look, feel and function to the final product; however, design changes often occur as part of the process. 4 Nightly build from Juli 23 up to July 30 2015

We asked the testers:

Log into the test WordPress install and go to: Dashboard / Tools / Export
Or directly to [..]/wp-admin/export.php
Here you can download an export file with the content of the website.

Export XML screen with options

Select posts with:

  • CategoryCategory The 'category' taxonomy lets you group posts / content together that share a common bond. Categories are pre-defined and broad ranging. “Uncategorized”
  • Authors: mwa
  • Start date: April 2013
  • End date: Januari 2020
  • Status: Publish

And download the Export file.

We want to know:

  • Can you do it? Or did you get stuck somewhere?
  • Did you understand how to select the posts and how to access the selection fields?
  • If there was anything you didn’t understand, please share.

The testers who joined:
Stephanie Watts, Heather Migliorisi, Daniel Montalvo Charameli, Cyncy Otty, Ruth Nisenbaum, John Sexton, Geof Collis, Shaun Everiss, Tobias Clemens Häcker, Michelle DeYoung

Results

No assistive technoloy

Ruth: No problems at all

Keyboard only

Heather:

  • Chrome/Mac: worked well
  • Chrome/Mac: worked well
  • Safari/mac: worked well
  • FireFox/Mac: it is impossible to see what the focus is (the highlighting I see in the main menu in Chrome is not visible in FF)

Michelle: Window 8/ FireFox: Works

VoiceOver

Heather:

  • Chrome/Mac – there’s no connection between ”All content” and the description below it (maybe add aria-describedby to link them)
  • Safari/Mac – The selects (categories, authors, ect) do not have labels linked (missing the for=“id”), so you have no idea what the drop downs are for.

Cyndy: Safari – No problems navigating through and downloading the XML.

SuperNova

John: Windows 7 64bit PC using IE11 & Supernova 14.05
I found it easy to use and select the options from the dropdown boxes. I have attached the downloaded file just for reference. You may also be pleased to hear using the same setup I have previously been able to use the import feature again with no difficulty

Jaws

Geof: JAWS 14.9/IE 11
No problems at all, usually when I try to download all content my browser chokes.

NVDA

Shaun: NVDA latest version, Firefox, internet explorer latest builds and windows 7.
Ok I was able to download the file no problem, everything worked.

Michelle: Windows 8.1 /Firefox. I am getting inconsistencies when moving through the radio button and the fields under each other. Coming into the screen initially in virtual mode the radio buttons are announced as unchecked when navigating through them. When using the spacebar to select Pages or Posts, the number of items that unfold under them are announced when arrowing. I am unable to tab to them without being jumped to the Help button. If I tab again after the Help button, the focus is taken to the radio button and I hear a tone that signifies it is now in forms mode and I can then tab to the items in the section.

When I navigate back to the Page or Post radio button it will say that it is selected, however I cannot arrow to the content for that section, but I can tab to the fields (poses a problem if you don’t know those items exist in the section). The arrowing will just take me through the radio button selections.

Chrome Vox

Tobias: Windows 7/ Chrome/Chrome Vox
Worked perfectly, no issues at all.

Window-Eyes

Stephanie: Window-Eyes v. 9.2 screen reader along with ZoomText v. 9.0.
I was able to complete the test.  For Window-Eyes, selecting combo box items requires users to move to the desired selection, press Enter to “activate” the combination (combo) box, use the arrow keys to move to the desired choice, then press Enter on that choice. Once I made my first choice, I tabbbed to the next option and repeated the process through completion of the task.

Although I understood the directions, I am fairly proficient with Window-Eyes and a little less proficient with the NVDA screen reader. That said, I believe a “proficient” screen reader user would approach this task in a different manner than someone less proficient with screen reader applications. The more proficient user, for example, will try different strategies to achieve the goal whereas a novice screen reader user might conclude the WordPress application is not accessible if he/she fails to achieve the goal on the first or second attempt.  Consider creating instructional materials that specify to the screen reader the goal (e.g., select posts, uncategorized, dated from April 1, 2015 through April 30, 2015). Then you can specify that the method for selecting options depends on your specific screen reader application. This will free WordPress from the challenges associated with creating keystrokes specific to a particular screen reader application.

Code reviews

Daniel: In general it is easy to follow but I’ve got concerns regarding the way “Date range” combos are labeled. I think both <select> should have labels (the first being “Start date and the other being “End date”).
Since “Date range” has been utilised as both visual and screen reader label, this is good. This gives a basic understanding of both lists, but I would deep a little bit on this by labelling both lists and hiding the complementary label information via the .screen-reader-text class or whatever is the method of your choice.
I personally would not use “start date” and “end date” as the first selectable options, but as the complementary tags for screen reader users mentioned above.

Summary test results

Most testers had no severe problems.

The issues that where mentioned:

  • FireFox/Mac: it is impossible to see what the focus is (the highlighting I see in the main menu in Chrome is not visible in FF)
  • Missing missing the for=“id” with the label for the select dropdowns
    <label>Categories:</label> <select name=”cat” id=”cat” class=”postform”>[..]</select>
  • One label “Data range” for both select <select name=”post_start_date”> and  <select name=”post_end_date”>
  • Tab order in NVDA is messed up (Michelle)

Recommandations

  • Check the visual focus on the radiobuttons
  • Add a for= to the labels to link them to the select field
  • Find a different label structure for the data rage select fields
  • Try if Michelle’s NDVA navigate issues can be reproduced, and why this happens.

#accessibility-usertest